ESA-Einkaufsorganisation des Schweizerischen Auto- und Motorfahrzeuggewerbes Genossenschaft
Burgdorf
2 days ago
Automobile Diagnostician Passenger Cars 100%
- 18 February 2026
- 100%
- Permanent position
- Burgdorf
Job summary
Join our team as the first contact for vehicle diagnostics! Enjoy a supportive work environment with great benefits.
Tasks
- Provide technical support for ESA customers' diagnostic devices.
- Assist garages with complex diagnostics and repairs, on-site and remote.
- Train customers and the ESA sales team on device usage and software.
Skills
- Experience in technical support and automotive diagnostics required.
- Strong communication and problem-solving skills needed.
- Knowledge of vehicle systems and diagnostic tools essential.
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About the job
Your Tasks:
- First point of contact for our customers in the field of vehicle diagnostics
- Technical support (First Level Support) for vehicle diagnostic devices of ESA customers
- Accompanying and supporting garage technicians with complex fault diagnoses and repairs, remote and on site
- Training and instruction of customers as well as the ESA sales team in handling diagnostic devices and their software
- Technical advice for internal departments (purchasing, sales, warranty)
- Monitoring of innovations in the field of diagnostic devices and vehicle systems
