DERTOUR Suisse AG

Zürich, CH

Travel Agent VTO

  • 31 July 2026
  • 100%
  • Zürich, CH

Job summary

Join AXA in Basel – a leading insurance provider! Explore career growth and a supportive work environment.

Tasks

  • Provide customer support mainly via phone and in-person.
  • Assist advisors in scheduling and preparing client meetings.
  • Handle administrative tasks and correspondence efficiently.

Skills

  • Commercial training in insurance or extensive experience required.
  • Strong customer service orientation and reliability essential.
  • Positive attitude and effective communication skills needed.

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About the job

80 - 100%, workplace Basel Shape your future – together with us! To strengthen our internal sales team, we are looking for an upbeat, flexible personality. Start your career in an agency at AXA, the No. 1! We stand by our customers as a competent partner – in every situation. Are you in too? What awaits you Advice and support for customers, mainly by phone or at the customer reception Support for pension advisors in arranging customer appointments Preparation and follow-up of customer appointments (sales support) Administrative support for pension advisors Preparation of offers and applications General correspondence What you bring Commercial training in the insurance industry or many years of experience in insurance Mandatory passed intermediary examination (VBV) is an advantage Willingness to regularly continue education Enjoyment in expanding existing customer relationships Reliable, resilient personality combined with efficient working style High commitment as well as customer and service orientation Convincing appearance with pleasure in dealing with people Positive and winning manner, sales flair Good German skills in spoken and written form, additional languages are an advantage What we offer you We create conditions that give you space to develop and fully exploit your potential. As a leading Swiss insurance company, we offer ambitious people attractive career opportunities and entrepreneurial scope. Discount of up to 30% on AXA products 5 weeks holiday Fleet discount/reimbursement of half-fare travelcard/GA (pro rata) Access to the Swibeco platform Room for independent action Innovative structures, processes and modern tools Comprehensive, professional training and further education opportunities Your future workplace AXA, General Agency Pension & Wealth Marco Rotonda - Google Maps Apply now! Do you have questions or further concerns? Then Paola Masso, Head of Internal Sales, is happy to assist you by phone at +41 61 284 66 76. Diversity and inclusion are close to our hearts at AXA Openness, respect and appreciation of differences and similarities are essential features of collaboration at AXA Switzerland. We want to promote equal opportunities and also remove barriers in the application process. If you need support or individual adjustments due to disabilities, neurodivergences and/or health restrictions, you can contact the person mentioned above at any time. Learn more About AXA Every success story begins with belief in oneself. At AXA, we believe that everyone has the potential to actively shape the future. Our goal is to create a dynamic, supportive and progressive working environment that inspires, encourages and promotes you. With a culture characterised by collaboration at eye level, trust and diversity. With our modern working conditions, we want to consider the needs of our employees and give you the space to develop your strengths, take responsibility and engage in the team for new ideas. This way you can develop personally and shape the world of tomorrow with us – by protecting what really matters. Write your own success story with us now. Know You Can. Would you like to learn more about AXA as an employer and delve deeper into our working world? Then you are exactly right on our career page! Video We look forward to your application! For administrative and data protection reasons, only complete application dossiers (CV, certificates, references, etc.) uploaded via the online application link will be considered. We cannot consider applications through recruitment agencies for this position.

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