Front Office Agent (m/f/d)
Tschuggen Collection AG
Ascona
Key information
- Publication date:05 December 2025
- Workload:100%
- Contract type:Permanent position
- Place of work:Ascona
Job summary
Join the luxurious Hotel Eden Roc on Lake Maggiore! Enjoy a supportive work environment with great benefits.
Tasks
- Handle all tasks at the Front Office efficiently.
- Ensure smooth operations during morning and evening shifts.
- Report to Front Office Manager about operations and incidents.
Skills
- Experience in a similar role and fluent in German and English.
- Strong service orientation and organizational skills.
- Friendly demeanor and professionalism towards guests.
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Front Office Agent (m/f/d)
The Hotel Eden Roc is located directly on the shore of Lake Maggiore and belongs as a 5-star superior luxury hotel to the "Swiss Deluxe Hotels" and the "Leading Hotels of the World". As one of the four houses of "The Tschuggen Collection," it has been awarded several times as the best holiday hotel in Switzerland. The hotel has 95 luxurious guest rooms and suites, four restaurants, including the gourmet highlight La Brezza with 19 Gault Millau points & two Michelin stars, as well as the 2000 m² Eden Roc Spa. The extensive garden with a private bathing beach, panoramic boat dock, and marina is complemented by a versatile water sports offer, a water ski and sailing school, as well as boat rentals.
OUR VISION - We give time back its value.
We are looking for you from mid-March 2026
With your enthusiasm for guest service, you are exactly right with us!
🎯 YOUR PROFILE
Experience in the same or a comparable position
German and English required, any additional language is an advantage
Strong service mindset, organizational talent
Friendly demeanor, politeness towards guests
Well-groomed appearance
📄 YOUR TASKS
Handling all tasks arising at the front office
Ensuring smooth operation of the early and late shifts using checklists
Reporting to the Front Office Manager and their deputy regarding processes and incidents
OUR BENEFITS - This is what you can expect from us:
Attractive employee accommodations near the hotel
Balanced menu offerings in our employee trattoria with vegetarian & vegan options
Special prices for treatments in the hotel’s own spa as well as Lido Locarno - swimming pool and fitness Special prices for overnight stays in our houses of "The Tschuggen Collection" as well as the Swiss Deluxe Hotels
Special discounts at AMAG, Sunrise, and numerous other companies
Do you feel addressed? Apply now!
We look forward to receiving your application dossier - preferably digital:
Cover letter
Complete CV including photo
Certificates & diplomas
Human Resources Team
Via Albarelle 16
6612 Ascona
team@edenroc.ch
T: 091 785 71 71
