Customer Success Manager:in 80-100%
Yousty AG
Zürich
Key information
- Publication date:17 January 2026
- Workload:80 – 100%
- Place of work:Zürich
Job summary
Join yousty.ch, a platform connecting youth with their ideal apprenticeships. Be part of a supportive, innovative team driving success!
Tasks
- Provide strategic guidance to B2B clients on apprentice recruitment.
- Manage client relationships from onboarding to collaboration.
- Conduct consultations and workshops to address client needs.
Skills
- Several years of experience in Customer Success or B2B consulting.
- Strong consulting and communication skills with a service mindset.
- Proven ability to build and maintain long-term client relationships.
Is this helpful?
Our mission: the perfect match 🎯
With yousty.ch, we support young people in finding their desired apprenticeship and accompany training companies from all over Switzerland in successfully recruiting apprentices. For this, we continuously develop our digital services and work closely with our customers.
For our team, we are looking for an experienced Customer Success personality who takes responsibility, advises customers on an equal footing, and actively contributes to the further development of our services.
Your tasks:
- Strategic consulting and support of our B2B customers (training companies) in apprentice recruitment
- End-to-end responsibility for your customers – from onboarding to long-term cooperation
- Independent conduct of consultations, customer meetings, and workshops
- Management and support of video or marketing projects in collaboration with internal teams
- Active identification of customer needs and contribution of improvement and optimization suggestions
Your profile:
- Several years of experience in Customer Success, Account Management, or a comparable consulting B2B role
- Proven experience in building and maintaining long-term customer relationships
- High consulting and communication skills as well as a pronounced service mindset
What makes yousty.ch as an employer:
- High scope for design and real participation in product and service
- Transparency and insight into a growing online business
- Lived culture of trust with a lot of personal responsibility
- Modern workplace directly at Zurich main station
- Meaningful work with social added value
This role is aimed at experienced Customer Success Managers who want to take responsibility, strategically support customers, and make an impact in a meaningful environment.
Does this suit you? Then apply today – we look forward to hearing from you.
