Mama Shelter
Zürich
People & Culture Manager / HR Manager (m/f/d)
- 12 August 2026
- 100%
- Zürich
Job summary
Mama Shelter, founded in 2008, creates unique living spaces.
Tasks
- You manage all HR and personnel administration tasks.
- You create a warm and friendly atmosphere for the team.
- You oversee payroll and recruit new talents for the team.
Skills
- Minimum 5 years of HR experience in Switzerland required.
- Fluent in German and English with great interpersonal skills.
- Positive mindset, confidentiality, and flexibility are essential.
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About the job
Company Description
Founded in 2008 by Serge Trigano and his sons Jérémie and Benjamin (co-founders of Club Med), Mama Shelter is a creator of living spaces and a director of daily life!
Our locations are unconventional places where everyone feels at home – places born from a mix of influences, freedoms, sensations and emotions. Each Mama tells the story of the city it is located in, and all influences merge together. We offer our guests a cheerful atmosphere and exceptional service at an affordable price.
More than just rooms and restaurants – Mama Shelter is a dynamic, a vibe: genuine urban retreats, not only aesthetically pleasing and modern, but also popular, welcoming and sexy.
Regardless of your role, we are all here to make the customer experience unforgettable.
Our mission: to enrich people with small moments of happiness.
Our growth allows us to offer our teams great career paths through internal development and international mobility – regardless of degrees or years of experience.
Mama Shelter is part of Ennismore, a creative hotel group rooted in cultures and destinations with a global brand portfolio. Ennismore is a joint venture with Accor, founded in 2021.
Job Description
You speak fluent German and English.
YOUR MISSION? You are Mama’s favourite person when it comes to People & Culture! 👵👴💖
As the key link between the General Manager and the central People & Culture team, you are responsible for the entire personnel management and administration of our house.
You are the HR ambassador for a team of around 60 talents and create the warm, crazy and friendly atmosphere for which Mama is known. Our teams should always feel perfectly looked after by you. 🙋♀️🙋♂️🤝 You ensure that our employees experience the genuine Mama ✨ Experience and create a positive and inspiring working environment where everyone can grow. 🌟😊 You are responsible for the entire payroll 💰 and are the first point of contact for various external organisations and partners. You recruit new talents 👥 and support our department heads 🏆 both in their leadership role and in day-to-day operations.
🚀 DOES THIS SUIT YOU? ONLY IF…
- …the sun always shines for you: positive vibes only! 🌞
- …your door is always open and you always have a listening ear.
- …confidentiality is a given for you. 🤫 You are the team’s trusted person.
- …you recognise talents immediately. Red chair, buzzer, spotlight: now it’s your turn! 🌟
- …you are flexible. Your working hours are aligned with the needs of the business.
- …you like to be in the thick of things and prefer working with the team rather than sitting at a desk all day.
- …you radiate natural authority but have a heart of gold. 💖
- …you have good English skills and can enthusiastically introduce guests to Amsterdam.
- …30 lines on a payslip don’t faze you. You’ve seen much stranger things.
YOUR LITTLE EXTRAS:
- You never forget a birthday and always find the perfect gift. 🎁
- You work independently and stay closely connected with your HR Director even from a distance: out of sight, but never out of heart. 😉
- You are determined, see every project through to the finish line and keep your brightest smile. 💪
- And now you already know the tune 🎶: First verse: At Mama there is no AI screening! Every application is personally reviewed and we take the time to get to know your story. 🎧
Second verse: First, we conduct a telephone introductory interview with our People & Culture team to see if we are in sync. 🤳
Chorus: After the phone interview, we invite you to an online meeting 💻 or directly to Mama 🤝 so you can meet the gang.
Last verse: Of course, you will receive feedback from us within two to three weeks at the latest, whether ✔️ or ✖️
Qualifications
🚀 DOES THIS SUIT YOU? ONLY IF…
- …at least 5 years of professional experience in HR in Switzerland
- …the sun always shines for you: positive vibes only! 🌞
- …your door is always open and you always have a listening ear.
- …confidentiality is a given for you. 🤫 You are the team’s trusted person.
- …you recognise talents immediately. Red chair, buzzer, spotlight: now it’s your turn! 🌟
- …you are flexible. Your working hours are aligned with the needs of the business.
- …you like to be in the thick of things and prefer working with the team rather than sitting at a desk all day.
- …you radiate natural authority but have a heart of gold. 💖
- …you have good English skills and can enthusiastically introduce guests to Amsterdam.
- …30 lines on a payslip don’t faze you. You’ve seen much stranger things.