Service Advisor 100% (m/f)
Mercedes Benz Automobil AG
Bellach
Key information
- Publication date:22 November 2025
- Workload:100%
- Place of work:Bellach
Job summary
Merbag is a leading international automotive company with 63 locations across Europe. Join us for a rewarding career with modern working conditions and excellent benefits.
Tasks
- Advise and assist customers from appointment to vehicle handover.
- Create cost estimates and manage workshop orders until billing.
- Ensure smooth warranty processing and monitor repair schedules.
Skills
- Completed automotive training with commercial education preferred.
- Strong communication skills and customer-oriented approach.
- Ability to work in a team and flexible under pressure.
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Put your professional future under a lucky star.
Merbag is an internationally operating company with 63 locations in 5 European countries and employs around 4100 people. In Switzerland, Merbag is the largest Mercedes-Benz dealer with 28 locations and around 1400 employees and the third largest employer in the Swiss automotive industry.We see our employees as the most important success factor. That is why you benefit from contemporary, modern working conditions and numerous benefits at Merbag.
To strengthen our team, we are looking immediately or by arrangement for our Bellach branch for a competent and experienced person as Service Advisor 100% (m/f).
Your tasks
- Consulting and supporting our customers and business partners from appointment scheduling to vehicle handover
- Creating cost estimates, recording and processing workshop orders up to billing
- Responsible for smooth warranty processing
- Initiating appropriate repair measures and monitoring deadlines
- Checking the completeness and quality of the work performed
Your profile
- Completed basic automotive technical training and ideally further training in the commercial field
- First experience in a similar role
- Good MS Office user skills as well as good English skills and additional foreign languages are an advantage
- Strong communication skills, pleasant manners and customer-oriented appearance
- High commitment, teamwork and flexibility
- Organizational talent, resilience as well as networked and solution-oriented thinking and acting
