Claims Specialist

Together with the customer towards the optimal solution

Are you open, dynamic, and interested in getting to know the insurance world from the perspective of a software manufacturer? We are looking for you for an interesting interface position between customer and software development. With us, you can optimally apply your expertise as a specialist and your communication skills to skillfully advance our product for health insurance.

Your advantages with us

With us, you can expect more than just a job. We offer you a working environment where you can contribute your skills and continuously develop them.

• A working environment where you feel comfortable – personal, open, and on equal footing
• You don’t start alone – structured onboarding, targeted training, and room for personal growth
• Modern workplace with a lived Swiss SME culture
• Flexibility that fits your life: flexitime, home office, and part-time models included
• Attractive social benefits and a company success in which you are directly involved
• Fresh coffee, aromatic tea, and water are always available – just help yourself
• For mind and body: The fitness center is just a few steps away
• Family-friendly down to the last detail – with daycare in the same building complex
• Relaxed arrival: train station and bus stop right at the door

Your profile

• Practical experience in the claims area of a health insurance company
• Good analytical and conceptual skills
• Enjoyment of direct customer contact
• Professional experience in customer support
• Professional experience as a Business Analyst
• Experience in software development in an agile environment is a plus
• Very good German skills in spoken and written form; English and French skills are a plus

Your tasks

You actively bring your experience from the insurance world and your expertise as a claims specialist into our team and significantly shape our health insurance software. You take responsibility, think ahead, and work both behind the scenes and in direct exchange with customers and partners. Your tasks are diverse and offer you plenty of room for co-creation:

• You are the first point of contact for our customers and ensure that their questions are answered quickly and completely.
• Together with our customers and the development team, you develop precise specifications that make our solutions even better.
• You ensure that our software BBTIndividual not only works reliably but also provides real added value – quality and further development are in your hands.
• You organize and conduct training sessions and conferences that are not only informative but also inspiring.
• You bring fresh ideas for new product extensions and like to think outside the box.
• You implement regulatory adjustments and keep an overview to ensure everything runs smoothly.

With your commitment, you help us implement future-oriented solutions – reliably, competently, and always tailored to the needs of our customers.

About BBT Software AG

BBT Software AG offers modular core systems for health, accident, and life insurers as well as absence and claims management solutions for companies. Founded in 1996, BBT today employs around 65 people at three locations: Root, Visp, and Zermatt, and counts over 65 customers from the insurance industry. More than 14,000 companies work with their claims management software. Since 2017, BBT has been a company of the internationally active Volaris Group.