Reception Staff with Coffee Service (m/f/d)

About the job

Reception Staff with Coffee Service (m/f/d) –

The ZEGG Family in Samnaun is more than just an employer. We are a team of individuals, hosts, and visionaries. For our charming 4* Hotel Nevada, we are looking for enthusiastic support at the front desk.

Join our team on a fixed-term seasonal contract – for the upcoming winter season (end of November to early May 2027 - and gladly for further seasonal contracts).

You are the face of our house and the first personal bridge to our guests. From the moment our guests enter the lobby until their departure, you lay the foundation for an unforgettable stay and ensure the carefree "home feeling" in our hotel.

Your area of responsibility:

Warm welcome: You confidently handle check-ins and check-outs and accompany our guests with charm into their holiday.

Competent advice: Whether it’s about the perfect ski slope, hiking routes, wellness, or reservations in the ZEGG restaurants – you advise with expertise and enthusiasm.

Organisational talent: You fulfil special requests, organise transfers, and are the central contact point for all concerns.

Administrative strength: You manage guest files, handle correspondence, and ensure smooth coordination between departments.

Team spirit: In the ZEGG Family, we stick together. Your commitment creates a lively atmosphere at the front desk, appreciated equally by guests and colleagues.

What you bring:

A completed training in hospitality and/or solid experience at the reception, ideally in holiday hotels.

Enjoyment of direct guest contact and a confident, well-groomed appearance.

Teamwork, flexibility, and resilience to keep an overview even on busy arrival days during the high season.

A positive charisma and the passion to not only meet but exceed expectations.

Very good language skills in German and English (additional languages are a plus).

Your benefits at Chasa Montana:

Attractive employee discounts within the ZEGG Hotels & Stores and at Relais & Châteaux.

Furnished staff accommodation with private bathroom and Wi-Fi as well as full board (3 meals a day, 7 days a week – also on your days off in the staff restaurant with Head Chef Anestis and his team).

Promotion of your talents through internal training and advancement opportunities.

Working time account: Transparent time tracking – with us, not a single working minute is lost!

Dream location: Samnaun offers numerous leisure opportunities right on your doorstep as a duty-free zone and outdoor paradise (www.samnaun.ch) as well as, for example, discounted season tickets for the Silvretta Arena Samnaun/Ischgl and the Alpenquell adventure pool.

Strong community: Regular feedback discussions, team events, and a young, dynamic team where there is also plenty of laughter.

5-day week and fair, performance-based pay.

Become part of the Family:

At zegg.ch/en/Jobs you can get a first impression of our offer and your future colleagues.

We would be happy to present all details of the position to you in a personal interview in Samnaun. In this context, we invite you to experience the ZEGG Hotels from the guest’s perspective for one night free of charge, including a companion, and to feel the family atmosphere in our team up close.

Please indicate your desired starting date in your application (immediately or winter season).

We look forward to receiving your complete application documents including references addressed to Ms C. Roldan: 📧 hr@zegghote

We are pleased that many applicants contact us by e-mail and send us their application documents. Applicant data will be stored for a maximum of three months for the purpose of the application, employee search, interest in a current or possibly future advertised position.