yellowshark
St. Gallen
IT Support Engineer - Microsoft & Cloud (m/f) 80-100%
- 28 July 2026
- 100%
- Permanent position
- CHF 75 000 - 90 000 /year
- 9015 St. Gallen
About the job
On behalf of our client, a leading software, cloud and IT service provider in Switzerland, we are looking to strengthen the IT team with an experienced IT Support Engineer Microsoft & Cloud (m/f).
Have we piqued your interest? Then apply today with your complete and meaningful application documents. We look forward to getting to know you!
Please note that incomplete application documents cannot be considered.
- Analysis and resolution of faults in client, server and Microsoft cloud environments
- Receiving and processing support requests via telephone, e-mail and ticket system
- Management of user accounts, permissions and access rights (Active Directory/Microsoft 365)
- Installation, configuration and maintenance of clients, software and operating systems
- Support with network, printer and peripheral issues
- Documentation of support cases, solutions and technical instructions
- Participation in smaller infrastructure and modernisation projects
- Initial to several years of experience in IT support
- Good knowledge of Windows, Microsoft 365, Active Directory and Exchange
- Basic understanding of networks (TCP/IP, LAN/WAN)
- High service and customer orientation
- Independent, structured and solution-oriented working style
- Team-oriented and communicative personality
- Confident German language skills (C2) as well as very good English skills (at least B1)
- Driving licence category B
- Modern Microsoft and cloud environments
- Guaranteed home office of up to 3 working days per week
- Modern workplace
- Above-average employment conditions with very good social benefits
- Free parking, public transport subscription coverage or contribution to your commute
- Financial contribution to further training
- Workation up to 4 weeks / year
Have we piqued your interest? Then apply today with your complete and meaningful application documents. We look forward to getting to know you!
Please note that incomplete application documents cannot be considered.
Tasks
- 1st and 2nd level support for business customers remotely as well as on site- Analysis and resolution of faults in client, server and Microsoft cloud environments
- Receiving and processing support requests via telephone, e-mail and ticket system
- Management of user accounts, permissions and access rights (Active Directory/Microsoft 365)
- Installation, configuration and maintenance of clients, software and operating systems
- Support with network, printer and peripheral issues
- Documentation of support cases, solutions and technical instructions
- Participation in smaller infrastructure and modernisation projects
Profile
- Completed training as an IT specialist EFZ (platform development/system technology) or ICT specialist EFZ- Initial to several years of experience in IT support
- Good knowledge of Windows, Microsoft 365, Active Directory and Exchange
- Basic understanding of networks (TCP/IP, LAN/WAN)
- High service and customer orientation
- Independent, structured and solution-oriented working style
- Team-oriented and communicative personality
- Confident German language skills (C2) as well as very good English skills (at least B1)
- Driving licence category B
Information
- Varied support role with direct customer contact and personal responsibility- Modern Microsoft and cloud environments
- Guaranteed home office of up to 3 working days per week
- Modern workplace
- Above-average employment conditions with very good social benefits
- Free parking, public transport subscription coverage or contribution to your commute
- Financial contribution to further training
- Workation up to 4 weeks / year
