Receptionist (m/f) – immediate start or by arrangement

About the job

The Seehotel Waldstätterhof Brunnen includes 104 guest rooms, the restaurants Rôtisserie, Fronalp Lounge, the Boulevard Café, the lake terrace, and a hotel bar. Our extensive seminar and banquet area offers capacities from 10 to 300 people. A SPA area completes the offer. We inspire our guests with a high-quality standard and contemporary services.

Main tasks:

• Implementation of a professional and individual arrival and departure experience for our guests, as well as their care throughout the entire stay
• Telephone acceptance of room reservations and active sale of additional services.
• Processing of written inquiries for room reservations
• Collaboration with the Event and Sales department.
• Reservation acceptance and related correspondence in D/F/E
• Invoicing

These qualities convince us:

• Completed training in hospitality or administrative field
• Openness and enjoyment in dealing with guests
• Strong service and customer orientation
• Confident German and good English skills in spoken and written form
• Additional foreign language skills are a plus
• Good communication skills

We offer:

• A dynamic, young team that enjoys hospitality
• Workplace in the heart of Switzerland on Lake Lucerne
• Varied activity in different guest segments
• Various discounts and benefits within the Waldstätterhof family
• Employee accommodation if possible and by arrangement

Have we made you curious? For questions about the position, Ms. Janina Duch, Director of Front of House & Sales, will be happy to provide information.

We look forward to receiving your application documents by post or e-mail (hr@waldstaetterhof.ch).