Debt Manager (M/F)

About the job

A historic site, the Pâquis site housed the first infirmary of Morges in the 19th century, then the city’s first hospital, before being converted into a nursing home in the 1970s. With its renovated premises, the site now hosts some of the administrative functions of the EHC, such as human resources, finance, and information systems. The "Pâquis" site regained its medical purpose with the Covid-19 pandemic in 2020, becoming one of the canton’s largest testing and vaccination centres. Today, this site houses the Pâquis Medical Centre, the endocrinology-diabetology centre, and the infusion centre.

We are looking for the following for our administrative Pâquis site:

Debt Manager (M/F) at 80-100%

WE OFFER YOU

• An autonomous position, five minutes’ walk from Morges station, within a team of four people working closely with the accounting manager.
• 5 weeks of annual leave, 6 weeks from the age of 50. Possibility to purchase an additional week of leave, as well as 10 public holidays granted.
• Several options providing flexibility (childcare, unpaid leave, part-time work, etc.).
• A mobility plan including a contribution towards your journey by bike, on foot, or your public transport subscription, in an environmentally conscious approach following an institutional sustainability plan.
• A salary based on the recognition of your previous professional experience, as well as seniority bonuses within the EHC.
• Free Pilates classes, financial participation in sporting events such as the 20km of Lausanne or Bike to Work, and a benefits catalogue offering discounts in sports, wellness, leisure, mobility, insurance, and finance sectors.
• Hot drinks offered in the morning and meals at CHF 8.50 in our cafeterias.
• A company refreshment bar "Pâquis Plage" to share convivial moments during fine weather.
• Opportunities for internal transfers according to your development wishes.
• Numerous internal or certified training courses available.
• A dedicated programme for managers to support them in acquiring the skills necessary to manage their teams.

YOU HAVE

• A commercial employee CFC or an equivalent qualification.
• Proven experience in both hospital billing and debt management.
• Knowledge of billing methods (Tardoc / outpatient flat rates / SwissDRG / etc.) and insurance (LAMal, LAA, AI) is an asset.
• The ability to work independently and in an organised manner.
• Proficiency in common IT tools and, if possible, knowledge of Opale.
• A communicative personality, comfortable in negotiation and service-oriented.
• The ability to propose improvements within a continuous improvement approach.

YOUR OBJECTIVES

• Manage unpaid invoice files related to the various services offered by the Ensemble Hospitalier de la Côte.
• Monitor payment deadlines from patients, health insurance funds, accident insurance, and other social organisations.
• Handle coverage refusals, prepare appeals, and ensure follow-up with insurers and internally.
• Collaborate with medical, financial, and legal services to document files.
• Check insurer reimbursements and identify discrepancies or disputes.
• Contribute to improving internal debt management processes to reduce collection times, including implementing management indicators.
• Manage specific cases such as legal proceedings and bankruptcies, guardianships, and estates when necessary.
• Conduct regulatory monitoring on LAMal, LAA, AI developments and their impact on procedures.

WE ARE

• An institution comprising acute care and rehabilitation facilities, a private clinic, nursing homes, medical centres, and on-call services spread across the La Côte region, as well as the first clinical hypnosis school dedicated to healthcare in French-speaking Switzerland.
• A care network offering many opportunities for internal transfers according to employees’ aspirations and development projects.
• More than 2000 employees caring for patients and residents in the region, sharing values of Responsibility, Proximity, Humanity, Competence, in an agile environment fostering project realisation.
• A training company committed to educating the next generation, with around 80 apprentices in 16 different trades, 200 university of applied sciences interns, and nearly 300 doctors in training.

TOGETHER CÔTE À CÔTE, BE THE NEXT TALENT IN OUR CARE NETWORK.

Do you recognise yourself in this description?

Click on Apply by adding the following documents:

CV, cover letter, work certificates (necessary for salary calculation), and diplomas.

If your application is selected, an extract from your criminal record will be requested.