Service Advisor 100% (m/f)
Mercedes Benz Automobil AG
Schlieren
Key information
- Publication date:29 August 2025
- Workload:100%
- Place of work:Schlieren
Job summary
Join Merbag, a leading automotive company in Switzerland. Enjoy modern work conditions and great benefits!
Tasks
- Advise and support customers from appointment to vehicle handover.
- Create cost estimates for clients and manage workshop orders.
- Ensure smooth warranty processing and monitor repair schedules.
Skills
- Completed automotive technical training and commercial education preferred.
- Strong communication skills with a customer-oriented attitude.
- Team player with organizational talent and problem-solving skills.
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Put your professional future under a lucky star.
Merbag is an internationally operating company with 63 locations in 5 European countries and employs around 4100 people. In Switzerland, Merbag is the largest Mercedes-Benz dealer with 28 locations and around 1400 employees and the third largest employer in the Swiss automotive industry.We see our employees as the most important success factor. That is why you benefit from contemporary, modern working conditions and numerous benefits at Merbag.
To strengthen our team, we are looking immediately or by arrangement for our Passenger Car Center Schlieren a competent and experienced person as Service Advisor 100% (m/f).
Your tasks
- Consulting and supporting our customers and business partners from appointment scheduling to vehicle handover
- Preparing cost estimates for customers and insurance companies, recording and processing workshop orders up to billing
- Responsible for smooth warranty processing
- Initiating appropriate repair measures and monitoring deadlines
- Checking the completeness and quality of the work performed
Your profile
- Completed basic automotive training and, preferably, further training in the commercial field
- First experience in a similar role
- Good MS Office user skills as well as good English skills and additional foreign languages are an advantage
- Strong communication skills, pleasant manners, and customer-oriented demeanor
- High commitment, teamwork, and flexibility
- Organizational talent, resilience, as well as networked and solution-oriented thinking and acting
