Application Operation Manager ICT 90%

Canton of Zurich
Finance Directorate
Tax Office

Welcome to the fascinating world of taxes! The cantonal tax office, together with the municipal tax offices, collects taxes for the federal government, the canton, and the municipalities. We support private individuals and companies throughout the entire tax collection process. Around 800 qualified employees are committed to this at the location in Zurich Altstetten.

With us, you can expect a complex IT environment with central specialised applications and systems related to the tax collection process. You contribute your technical know-how, take on responsibility, and are part of a team that jointly ensures a stable and secure IT operation.

Your tasks

• Operation and lifecycle management of specialised applications, IT systems, tools, and services in the Cantonal Tax Office
• Analysis of malfunctions and error states as well as initiating, implementing, and monitoring appropriate measures
• Ensuring availability, security, and stability of applications, data, and IT infrastructure
• Technical support of service owners in 2nd-level IT operations as well as professional guidance of external staff
• Further development of the IT infrastructure as well as creation and maintenance of technical documentation
• Active participation in various projects and interdisciplinary teams

Your profile

• Completed higher vocational training in the field of computer science or a comparable qualification
• Several years of experience in operating specialised applications, IT systems, or complex IT infrastructures
• In-depth practical knowledge of Unix/Linux systems as well as a good understanding of IT operations, availability, and security
• Additional certifications such as ITIL, HERMES, TOGAF, SAFe, or Scrum are an advantage
• Structured, independent, and solution-oriented working style
• Service-oriented personality with team spirit and good communication skills in German and technical English
• Openness to change as well as interest in digitalisation, agility, and continuous development
• Willingness to work outside office hours, for example during maintenance, installations, or malfunctions

Our offer

• Challenging and varied tasks in an exciting and dynamic environment
• Fair and reliable employer with attractive employment conditions
• Flexible working hours, home office options, lunch vouchers, and a modern workplace near Zurich-Altstetten station

Interested?
Then apply now – we look forward to getting to know you. Please note that we only process applications submitted via our online tool.

For further information about the position, Daniel Studer (Deputy Team Leader Operations) is happy to assist you at Tel.: +41 43 258 74 41.

Your new environment:  Working at the Tax Office

We do not consider applications from personnel service companies for this position.

Workplace Zurich

Canton of Zurich
Tax Office
Bändliweg 21
8090 Zurich