1-year Tourism Internship 100% (m/f/d)
PILATUS-BAHNEN AG
Kriens
Key information
- Publication date:12 December 2025
- Workload:5 – 100%
- Contract type:Internship
- Place of work:Kriens
Job summary
Pilatus-Bahnen AG is a leading Swiss tourism company offering diverse leisure activities. Join a dynamic team dedicated to providing unique experiences for guests.
Tasks
- Assist with customer service through inquiries and support.
- Handle reservations, group bookings, and sales efficiently.
- Support administrative tasks and participate in projects.
Skills
- Ideal for tourism graduates or students eager to learn.
- Strong MS Office skills and excellent German and English.
- Friendly, responsible, and proactive with a passion for guest interaction.
Is this helpful?
Pilatus-Bahnen AG is one of the most successful tourism companies in Switzerland and offers a diverse leisure program at Pilatus. 2 cable cars, 2 hotels, 5 restaurants, the steepest cogwheel railway in the world, and the largest rope park in Central Switzerland promise exciting excursion experiences. Extraordinary seminar and banquet facilities enable memorable events. In the high season, over 250 employees passionately serve national and international guests at Pilatus, enabling exciting nature experiences.
1-year Tourism Internship 100% (m/f/d)
In Customer Service in Kriens, we offer an exciting and varied internship position for high school and Matura graduates as well as tourism students who want to dive into the world of tourism. During your internship, you will expand and deepen your theoretical knowledge and learn to independently perform diverse main tasks with the support of the responsible trainers and gradually take responsibility for them. Pilatus-Bahnen AG is looking for a motivated personality starting August 1, 2026 on a fixed-term basis until August 31, 2027.
Customer advice and reception: Telephone and personal consultation of guests, answering written inquiries
Sales, reservations, and offers: Preparation of offers, processing group reservations, planning school trips, company and club excursions, as well as sales and management of vouchers via e-guma
Administrative and organizational tasks: Mail processing, cash management including monthly closing, management of prospectus stock, lost and found items, and office supplies, as well as processing sponsorship requests
Sales support and projects: Support at trade fairs, creation of advertising materials, and participation in projects in Customer Service and other areas
- Good MS Office skills
- Very good German and English skills, additional foreign language skills are an advantage
- Warm, cheerful, and responsible personality with high initiative
- Enjoyment in dealing with guests from all over the world
- Employee profit sharing - your success is our success! We are proud to share the success with our employees in a good business year.
- Personal annual pass for Pilatus, also for partners and family allowance-eligible persons living in the same household
- TUZ card, also for partners and family allowance-eligible children living in the same household
- Your commute to the mountain is compensated
- Great discounts, admissions, and leisure offers
- Free parking spaces
- Open and family-like environment in a successful, modern tourism company
Please use the following button for online application.
Recruiting Manager
041 329 11 09
