Field Technical Engineer Neuromodulation – Switzerland

Thoratec Switzerland GmbH

Publication date:
11 April 2025
Workload:
100%
Contract type:
Permanent position
Place of work:Lausanne
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Job summary

Join Abbott, a global healthcare leader focused on innovative medical solutions. Embrace this chance to impact lives with cutting-edge technology.

Tasks

Provide expert technical support for NMD products in Switzerland.
Assist in implant procedures and offer ongoing support to clients.
Train customers and internal staff on product usage and best practices.

Skills

Bachelor's in a technical field; clinical experience preferred.
Strong communication skills and active listening abilities.
Fluency in German and English, French is a plus.

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<div><p><b>About Abbott</b></p><p>Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.</p><p>Our Neuromodulation business includes implantable devices compatible with mobile technology to help people who suffer from chronic pain and movement disorders. These non-opioid therapies allow us to provide interventional pain therapy to patients throughout the pain continuum.</p><p></p><p>Abbott's Neuromodulation division in Switzerland is looking for a</p><p></p><h1><b>Field Technical Engineer Neuromodulation – Switzerland</b></h1><p>home-based, ideally in region <b>Berne or Zurich</b></p><p></p><h2><b>The Opportunity</b></h2><p>As a Field Technical Engineer within our Neuromodulation (NMD) team you will be responsible for providing expert support and advise on the use of the Abbott NMD portfolio within the assigned territory. This includes the support of the customers in solving technical issues, organization and responsibility of technical support and product trainings for customers and internal staff, as well as acquisition of new customers to build up the NMD business in Switzerland together with the Abbott National Sales Manager NMD Switzerland.</p><p></p><h2><b>What You’ll Work On</b></h2><ul><li>Provide expert technical support on the programming and implants of all NMD products; assist physicians with the implants in the operating room and provide follow-ups throughout the dedicated territory</li><li>Maintain up to date technical knowledge of current and new therapies and technologies within the therapy area, including competitor devices, as well as a general understanding of the dynamics of the country healthcare market; discuss industry-specific flagship products and services</li><li>Resolve common customer problems and respond to unexpected customer requests with a sense of urgency and positive action</li><li>Provide technical support to the NMD salesforce; proactively communicate information and discuss product placement and complex case support with sales team; discuss whole range of Abbott NMD products and services with physicians/hospital staff</li><li>Understand the business priorities of internal and external clients, awareness of sales targets and trends, marketing messaging and describe desired or actual business results in measurable scales or terms</li></ul><p></p><h2><b>Required Qualifications</b></h2><ul><li>Bachelor’s degree in a relevant technical or science related field or equivalent</li><li>Ideally clinical experience or in an equivalent role within industry</li><li>Familiarity with operating room procedures and protocol and strong anatomy & physiology knowledge preferred</li><li>Strong communicator with active listening skills and questioning techniques</li><li>Fluency in German and English; good French language skills are a plus</li><li>A willingness to travel 75% of the time and ability to work autonomously; adapting work schedule to procedures’ duration and coping with less regular work days</li></ul><p></p><h2><b>Working at Abbott</b></h2><p>At Abbott, you can do work that matters and help people to live a healthier and full life, grow your career, and learn, be your true self. You will have access to:</p><ul><li>Career development with an international company where you can grow the career you dream of</li><li>Competitive compensations and benefits</li><li>A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.</li><li>A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.</li><li>A challenging position in a fast-growing crisis independent industry</li><li>To become part of a dynamic, highly educated, highly skilled, and motivated team</li><li>Flat hierarchies, open appreciative mentality, and efficient, constructive lines of communication</li><li>Multi-national environment, where we foster the development of our talents within the enterprise</li></ul><p></p><p>Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.</p><p></p><p>Connect with us at <a href="http://www.abbott.com/" target="_blank">www.abbott.com</a>, on LinkedIn <a href="https://www.linkedin.com/company/abbott-/" target="_blank"><span><span>https://www.linkedin.com/company/abbott-/</span></span></a> Facebook at <a href="http://www.facebook.com/Abbott" target="_blank"><span><span>www.facebook.com/Abbott</span></span></a> and on <i>X</i> @AbbottNews and @AbbottGlobal.</p></div>

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Field Technical Engineer Neuromodulation – Switzerland

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