Application Operation Manager (m/f/d) 60-100%

Here’s what you can look forward to. As Digital Solution Rolling Stock (DSO ROS), we support robust, innovative and contemporary maintenance and management of rolling stock along the asset life cycle with our digital solutions. Our approximately 180 employees from three agile Release Trains (ART) with several teams manage around 30 SAP, 40 non-SAP and 10 analytics/diagnostic applications for 5,500 users.

The AMARO team primarily takes care of the ongoing IT operations as well as incident and problem management of all non-SAP applications. Furthermore, it is responsible for the professional development and implementation of requirements (change requests) on behalf of the clients. Many exciting and technical challenges await to be tackled in this environment.

Benefits such as free GA travelcards, discounted travel abroad – also for the family – can be found on our website under Benefits.

This is what you can achieve.

• With your expertise, you ensure the stable operation of our IT applications in daily business and are responsible for incident and problem management to maintain high service availability.
• You analyse incidents, locate errors, monitor incident management and represent the user perspective in close collaboration with IT, development and suppliers.
• As a link between software suppliers, development, business and IT, you coordinate collaboration and ensure clear communication.
• Together with internal and external parties, you coordinate changes, rollouts and incidents in operations and ensure smooth transitions.
• You implement change requests agilely, either in the nearshoring model or in independent small projects.
• In the self-organised team, you continuously improve processes and collaboration and actively contribute to proof of concept and minimum viable product.

This is what you bring with you.

• With strong communication and social skills, you address your audience appropriately and work cooperatively in the team.
• You bring practical experience as an Application Operation Manager as well as in leading projects or subprojects.
• You apply your solid IT knowledge and broad technical understanding effectively in everyday work.
• You are confident in server infrastructures, distributed systems and networks and keep an overview of interrelations.
• You have already worked with message brokers and have experience in scripting with Shell and Python.
• You hold a degree at FH or university level in computer science or business informatics or an equivalent further education and master German at C1 level in spoken and written form.

Your salary and benefits. We have a fair and progressive salary system and actively promote pay equality. Therefore, further and detailed information about the salary system at SBB is transparently accessible. This position is classified at requirement level J, regional allowance level 1. More about salary and benefits .

How to succeed in joining us. Your desire to move Switzerland with us is our greatest motivation. Therefore, we waive a cover letter for this position. If you still wish to share your motivation with us, you can do so in our application tool.

Doing great things is easier on a first-name basis. This starts already with your application.

Applications by e-mail unfortunately cannot be considered.

We do not accept dossiers from recruitment agencies for this position.

Workplace Bern / Work Smart

Swiss Federal Railways SBB
Personnel management
Mr André Müller
Hilfikerstrasse 1
3000 Bern 65
+41 79 249 47 05