Billing Manager at the DP Outpatient Service

About the job

Administration

Billing Manager at the DP Outpatient Service

The Management of the Department of Psychiatry at CHUV is looking for a Billing Manager at the Outpatient Service with an activity rate between 70% and 90%, to strengthen its team. The starting date is scheduled for June 1, 2026, or to be agreed upon. The position is based in Prilly (Cery site).

Context

The Lausanne University Hospital (CHUV) is one of the 5 Swiss university hospitals. Thanks to its collaboration with the Faculty of Biology and Medicine of the University of Lausanne and EPFL, CHUV plays a leading role in medical care, medical research, and education.

The Department of Psychiatry at CHUV (DP) has nearly 1,700 employees spread over about forty sites covering the needs of 3 of the 4 Vaud health regions. It develops very diverse clinical activities aimed at children and adolescents, adults, and elderly people suffering from a mental disorder. It also has research missions (neurosciences, psychotherapy, epidemiology, clinical research, etc.) and teaching (pre- and post-graduate, continuing education, etc.).

Join the team responsible for monitoring DP billing. Develop your knowledge in a varied and pleasant environment. Your open-mindedness, analytical and adaptability skills, as well as your proven experience in the hospital world will allow you to perform this function while collaborating with other managers.

Mission

• You handle outpatient billing processes (service entry, pre-billing controls)
• You ensure the follow-up of patient files (search for residence, change of health insurance, etc.)
• You manage and process the return of XML and paper invoices (cancellation, modification, justification)
• You respond to internal and external requests related to outpatient billing
• You contribute to handling information requests.

Profile

• You hold a commercial employee CFC or an equivalent qualification
• You have at least 2 years of experience in hospital or outpatient billing (practice, polyclinic, hospital) or in health insurance
• You have good knowledge of the Swiss health system (LAMal, outpatient tariff nomenclatures) and good mastery of common IT tools
• You demonstrate team spirit, are organized, rigorous, and autonomous
• You are able to manage files proactively and prioritize your tasks effectively
• You have very good communication skills and adapt easily to change
• You have very good knowledge of French, both spoken and written
• You have basic knowledge of German (reading documents, telephone contacts)
• You are looking for regular office hours.

We offer

Becoming a collaborator of the Lausanne University Hospital means benefiting from:

• Top social benefits, 20 days paternity leave, and 4 months maternity leave (with the possibility of an additional month of breastfeeding leave)
• Regular salary progression adapted to responsibilities
• A 13th salary and 25 days of vacation per year
• A right to at least three days of training per year, with access to a varied offer within the CHUV Training Center and partner training centers of the State of Vaud
• Facilitated access to one of the 500 furnished apartments offered in the surrounding neighborhoods for people relocating to Switzerland from abroad
• Social, cultural, and economic benefits offered to members of the H-Oxygène association
• Benefits offered within the mobility plan (discounts on public transport subscriptions, promotion of "Mobility" vehicles, and discounts on the purchase of electric bikes)
• Quality company restaurants in each hospital building with preferential rates

Contact and application submission

Contact for information about the position: Ms. Chantal Mirabile - Head of the outpatient sector of the billing unit, at 021 314 65 34 (Monday to Friday)

Since all our applications are processed electronically, we kindly ask you to apply exclusively online by clicking the APPLY button at the bottom of the announcement.

If you have difficulty applying, you can consult our procedure on how to apply online. If for technical reasons you cannot apply online, we invite you to contact our Recruitment Unit, which will assist you in your process, either by email at e.recrutement@chuv.ch or by phone at 021 314 85 70

CHUV applies the highest quality standards in its recruitment processes. Furthermore, committed to promoting diversity among our collaborators, we pay attention to different life paths and do everything possible to ensure equal treatment and avoid any discrimination. We look forward to receiving your application.

We kindly ask placement agencies to note that applications submitted directly on our recruitment platform by their services are not accepted and cannot be invoiced. Thank you for your understanding.