Customer Service Clerk Kitchens & Bathrooms
- 20 August 2026
- 100%
- Burgdorf
About the job
Switzerland shops at Fust! We are proud to be a leading provider in the fields of electrical household appliances, multimedia/entertainment electronics, as well as kitchen and bathroom renovations, and with our comprehensive range of services and unique offerings, we create real added value! Become part of our team and help us continue to create customer experiences! A job at Fust, and it runs smoothly!
Customer Service Clerk Kitchens & Bathrooms
Tasks
- Handling complaints from our demanding customers
- Placing reorders with suppliers
- Providing competent information on warranty services and their execution
- Professional support for sales and planning staff
Requirements
- Completed training as a carpenter, plumber or professional experience in a similar role
- Further training in AVOR, as a Technical Salesperson or comparable further education is an advantage
- Willingness to change professionally
- Friendly and customer-oriented demeanour
What we offer
- Employment conditions: Largely flexible working hours, free parking spaces, internal Coop restaurant with a wide selection at preferential prices, modern and bright premises
- Discounts: Discounts in various Coop formats, 5 times the number of Coop Superpoints, up to 20% discount on various insurance services, affordable mobile and prepaid subscriptions at Coop Mobile, Reka-Card: discounts on purchase, staff discount also for partner (living in the same household), discount on the travel offer ITS Coop Travel, CHF 650 voucher for the purchase of an SBB GA
- Further training: Internal training, support for external education and training, development opportunities
- Communication & culture: Informal culture throughout the company, orientation towards shared values, internal app for communication with employees
- Insurances: Pension fund: 2/3 paid by Coop (basic), various savings plans with the pension fund, generous and supra-mandatory insurance benefits in case of accident and illness
- Holidays: At least 25 days holiday or according to valid collective labour agreement, support for unpaid leave if possible
- Health: Update-Fitness: CHF 200 discount on annual subscription, free and anonymous company social counselling 24/7
- Discounts in various Coop formats
- 5 times the number of Coop Superpoints
- Up to 20% discount on various insurance services
- Affordable mobile and prepaid subscriptions at Coop Mobile
- Reka-Card: discounts on purchase
- Staff discount also for partner (living in the same household)
- Discount on the travel offer ITS Coop Travel
- CHF 650 voucher for the purchase of an SBB GA
- Internal training
- Support for external education and training
- Development opportunities
- Informal culture throughout the company
- Orientation towards shared values
- Internal app for communication with employees
- Pension fund: 2/3 paid by Coop (basic)
- Various savings plans with the pension fund
- Generous and supra-mandatory insurance benefits in case of accident and illness
- At least 25 days holiday or according to valid collective labour agreement
- Support for unpaid leave if possible
- Update-Fitness: CHF 200 discount on annual subscription
- Free and anonymous company social counselling 24/7
Fust | Swiss Household Services AG
Burgdorf
Burgdorf