Mice Coordinator (m/f/d)

22 May 2026
100%
Zürich

Job summary

Join Novotel Zurich Airport Messe, a business-friendly hotel! Enjoy a supportive work environment with great benefits.

Tasks

Handle seminar and event inquiries professionally and efficiently.
Create offers, contracts, and confirmations for events.
Act as the main contact for our seminar and event guests.

Skills

Completed education in hospitality with 2+ years of experience.
Excellent communication skills in German and English required.
Strong organizational skills and a professional demeanor.

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About the job

Company Description

The Novotel Zurich Airport Messe, with a 24-hour reception, 10 conference rooms for 320 people, and special offers for children, is especially suitable for business and family stays. Business guests will find ideal working conditions throughout the conference hotel. Families can explore the city thanks to the good tram connection. For relaxation after eventful days, there are 254 air-conditioned rooms, a sauna with a quiet area, or the sun terrace.

You love making events a success, are an organisational talent, and convince with your winning manner? Then we are looking for you!

To strengthen our team, we are seeking a committed, sales-strong, and service-oriented personality who passionately manages and develops our seminar and event area.

Job Description

Receiving and professionally processing seminar and event enquiries
Creating offers, contracts, and reservation confirmations
Competent customer advice – in person on site, by phone, and by e-mail
Active support of our seminar and event guests as the central contact person
Independent management and coordination of events
Preparation of seminar rooms as well as setting up and clearing coffee breaks
Support in acquiring MICE customers in the local market
Conducting house tours
Market observation and proactive identification of sales opportunities

Qualifications

A completed training in hospitality (gastronomy)
At least 2 years of professional experience in a comparable position
Very good German and English skills, both spoken and written, are essential
Strong organisational skills and independent working style
Confident, professional appearance
High quality awareness as well as a pronounced guest and service orientation

Additional Information

Grow, learn & enjoy – here you can acquire new knowledge, develop yourself, and have fun
Benefit from worldwide discounts with the ALL Heartist Card
Free employee parking
Free uniform cleaning
Attractive bonus system
Additional day off on your birthday
2 team events per year

Be ALL you are!

Our Commitment to Diversity & Inclusion

We are an inclusive company and our goal is to attract, recruit, and promote diverse talents.