Inside Sales Representative M/F Lausanne

Company Description

LOXAM is the No. 1 equipment rental company in Europe and the 4th largest worldwide rental company for construction, landscaping, services, industry, and events. Since its creation in 1967, LOXAM has continuously pursued its development strategy. Today, the LOXAM network consists of more than 1,100 branches located in 30 countries. Constantly conquering new markets, its 11,000 employees face significant challenges every day.

LOXAM RENTAL is the generalist division in France, composed of a network of more than 440 branches spread across the entire territory, meeting the most varied needs of our clients, whether equipment for demolition and heavy construction, earthworks, landscaping, transport and handling, elevation, tools, or even energy.

We are looking for an Inside Sales Representative M/F based in LAUSANNE.

Job Description

Reporting to the Branch Manager, you are responsible for advising and offering our equipment rental solutions to clients, while coordinating the commercial administrative tasks related to the activity.

Your main tasks will be to:

Advise and satisfy customers by responding to their needs 

• Welcome customers (at the counter or by phone), detect and assess their needs, advise them in choosing equipment,
• Negotiate and defend rental prices and associated services,
• Prepare commercial offers and rental contracts according to customer requests and commercial and pricing policies,
• Participate in commercial prospecting and customer loyalty actions. 

Manage commercial administration

• Verify and record orders using the appropriate software,
• Collect customer feedback on the rental service,
• Check billing data,
• Follow up with customers regarding quotes and payments (customer disputes).

Coordinate the technical and logistical activities of the branch  

• Communicate commercial priorities to the workshop,
• Depending on the branch organization, ensure scheduling of rounds and liaise with the driver.

Qualifications

You have a commercial education (Bac+2) and have experience in sales and customer contact, ideally in a technical environment.

Your interpersonal skills, sense of service, administrative rigor, and commitment will enable you to succeed in your mission.

Discover all our job offers, our culture, through our recruitment site:  www.loxamtalent.com

Additional Information