Dispatcher (m/f/d)
Linde Material Handling Schweiz AG
Dietlikon, Switzerland
Key information
- Publication date:22 August 2025
- Workload:100%
- Place of work:Dietlikon, Switzerland
Job summary
Join Linde Material Handling, a leader in logistics since 1957. Enjoy a supportive work environment with great benefits.
Tasks
- Handle customer and internal repair requests via phone and email.
- Coordinate service technician schedules and client appointments.
- Monitor service execution timelines and manage delays effectively.
Skills
- Technical training with business education or equivalent experience required.
- Fluent in German with strong French skills for effective communication.
- Proficient in MS Office, SAP knowledge is a plus.
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What we offer:
In Switzerland, Linde Material Handling has been active since 1957 and with more than 190 employees at 4 locations: Dietlikon, Oensingen, Yverdon and Sant` Antonino, your ideal partner for logistics. Since 2006, Linde Material Handling has been part of the KION Group, which, with more than 42,000 employees worldwide, is the second largest manufacturer of industrial trucks and one of the leading providers of automation solutions for intralogistics.
Careful training by the existing team
41.25 h / week
5 weeks vacation, 6 weeks vacation from 50 years
Very well equipped infrastructure
Home office options
Non-occupational accident insurance fully paid by the employer as well as other good social benefits
Free parking
Tasks and qualifications:
Your tasks
Acceptance of telephone and written repair orders from customers and internal departments
Scheduling of service technicians
Appointment arrangements and coordination between customer and technician
Monitoring the timely execution of assignments or informing the customer in case of delays
Planning of service work and partial procurement of required materials by internal departments
Timely report processing in SAP
Handling complaints (preparing invoices, reports)
Your profile
Completed technical training with commercial further education or completed commercial training
Professional experience in a comparable position (dispatching service technicians) is an advantage
Communicative personality with enjoyment of customer contact
Very good German skills and business fluent French skills
Good MS Office user skills, SAP knowledge is an advantage
Teamwork, resilience, organizational talent
Solution-oriented, independent and responsible working style
Please understand that we can only consider direct applicants for this vacancy.
