Retail Customer Excellence Lead
On AG
Zurich
Key information
- Publication date:08 November 2025
- Workload:100%
- Place of work:Zurich
Job summary
Join our team at Coop, a leading retail company in Switzerland. This is a fantastic opportunity to engage with customers in a vibrant environment.
Tasks
- Provide expert advice and service to our diverse clientele daily.
- Carefully manage and maintain a wide range of products.
- Oversee cash register operations with precision and care.
Skills
- Completed sales training required; food knowledge is a plus.
- Fluency in German, both spoken and written, is essential.
- Ability to work flexibly and focus on goals is important.
Is this helpful?
Tasks
- Consulting and service: You are there for our demanding customers in the daily workflow.
- You conscientiously take care of the diverse product range.
- This adds up: The cash register system is your responsibility.
- When you are on duty, the department is clean and well-maintained.
Requirements
- Completed sales training? That is the prerequisite.
- You have knowledge in the food sector? Even better.
- Your German is very good – both spoken and written.
- Working hours? You are flexible.
- Focused and goal-oriented: That is how you work.
- You prefer working with people. In your team – and just as much with the customers.
What we offer
- Benefits: Discount on the travel offer ITS Coop Travel, 5 times the number of Superpoints in the supermarket, up to 20% discount on various insurance services, up to 20% discount in all formats of the Coop group, cheaper mobile and prepaid subscriptions at Coop Mobile, Reka-Card: discount on purchase, discount on Mobility CarSharing, employee discount also for partner (living in the same household), discount on GA subscription
- Employment conditions: Pension fund: 2/3 paid by Coop, collective labor agreement (GAV), 18 weeks paid maternity leave and three weeks paid paternity leave, loyalty bonuses, savings plan with the pension fund, flexible and attractive regulation for early retirement from the age of 58, attractive employment conditions
- Working hours: 5 weeks vacation
- Further training: Over 600 internal training courses, support for external education and training, talent management with diverse development opportunities
- Health: Update-Fitness: CHF 200.– discount on the annual subscription
Your contact person
Pamela Padovano
HR Marketing
