Product Manager Software

Graphax AG, headquartered in Spreitenbach with nine branches in the German and Western Switzerland regions, employs around 190 people. Due to a broad range of services and thanks to our team of experts, we are among the leading providers of innovative technologies in the areas of Enterprise Content Management, printer fleet management, and complete solutions for digital as well as paper-based document workflows in the B2B market. Our services include comprehensive packages consisting of consulting, hardware and software solutions, services, as well as service and support.

We are looking for a committed and motivated individual for our location in Spreitenbach.

Your Tasks:

The Product Manager "Smart Workplace Solutions Software" takes on the strategic and operational overall responsibility for the software portfolio in the area of Smart Workplace Solutions – with a special focus on print management and capturing solutions.

• Active design and continuous development of the product range taking into account the assortment strategy specified by management.
• Identification of market potentials as well as conducting market and competitive analyses to detect trends and customer needs early.
• Successful market launch of new products and services through close coordination with suppliers, business partners, and internal interfaces such as sales, marketing, and support.
• Definition and implementation of product positioning, target groups, and differentiation features against the competition.
• Development and implementation of pricing strategies for the responsible portfolio in collaboration with relevant departments.
• Creation of sales materials, product documentation, and sales aids as well as conducting internal and external training sessions and workshops.
• Support of sales and business consulting in preparing complex offers and marketing new as well as existing solutions.
• Building and maintaining relationships with business partners and suppliers, including negotiating terms and back-to-back agreements.
• Budgeting, analysis of sales statistics, and monitoring the profitability of the responsible portfolio.
• Escalation management with suppliers regarding product issues, service questions, or delivery bottlenecks to ensure timely and sustainable solutions.
• Planning and execution of marketing and communication measures (e.g., success stories, specialist articles, product PR, sales campaigns).
• Ensuring the maintenance and updating of product data in internal systems (e.g., ERP, product configurator).

Your Profile:

• Higher technical education or equivalent professional experience
• Several years of experience in product management or related fields
• Very good knowledge in the area of print management or capturing solutions
• Very good knowledge of cloud, network, and interface technologies
• Experience with NAV 2017 & Dynamics 365 CRM
• Good understanding of software architecture and topology
• Organizational talent with a hands-on mentality
• Long-term thinking for sustainable product strategies
• Conceptual, process-oriented thinking and acting
• German as a native language, English and French are an advantage

We Offer You:

• A versatile role with great creative freedom
• Modern working environment with flexible work models
• Attractive employment conditions with good social benefits
• Training opportunities for personal and professional development
• Location with good transport connections
• A collegial working environment in a successful Swiss SME