Berner Kantonalbank AG (BEKB | BCBE)
Bern
Sales Specialist – KESB Office (a) 80 - 100%
- 20 August 2026
- 80 – 100%
- Bern
Job summary
Join our KESB team, a hub for support around guardianship roles. Great opportunity to make a difference in a dynamic environment!
Tasks
- Serve as the point of contact for guardians and authorities, ensuring efficient responses.
- Provide comprehensive support to KESB clients, ensuring high satisfaction.
- Manage and enhance our client portfolio, optimizing processes continuously.
Skills
- Several years in commercial roles, ideally in banking with KESB law insights.
- Strong customer relationship management and communication skills.
- Fluent in German, with good French knowledge preferred.
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About the job
Our KESB Office (Child and Adult Protection) is the central contact point for all questions regarding business relationships with persons under guardianship. We are looking to strengthen our committed team – are you the perfect addition? Let’s achieve great things together – your ideas and our dedication, more than just banking.
What excites you
- You are the contact person for guardians, regional social services and authorities, ensuring efficient and professional responses to all enquiries related to child and adult protection
- You are responsible for the comprehensive care and advice of our KESB clients as well as ensuring high customer satisfaction
- You are in charge of managing and further developing our customer portfolio. This includes continuous analysis and optimisation of existing processes as well as identifying and implementing improvements
- You work side by side with your team members, other specialists and support your BEKB colleagues with your expertise
What you bring
- You have several years of professional experience in the commercial sector, ideally with experience in banking in the areas of numbers, saving and investing. Ideally, you have already gained initial insights into KES law and official measures
- You enjoy independently handling similar and also demanding tasks
- You enthusiastically maintain active contact with our customers, stakeholders and financial coaches
- You command the German language confidently in both spoken and written form, and preferably have good knowledge of French
We are committed to you!
- Support for your individual development needs, both in terms of time and finances
- Flexible working arrangements (part-time, job-sharing, home office, annual working hours)
- Between 27 – 30 days of holiday per year
- Sustainable remuneration: no individual bonuses, but profit sharing for all employees
- How we interact: informal culture – open – personal – team-oriented
Rachel Picci
HR Business Partner
Your BEKB
For pioneers, bridge-builders and future shapers: The BEKB Group has a lot to offer you as an employer – far more than banking. In the Bern/Solothurn region, we advise and support private and corporate clients with innovative financial services. The needs of our customers are always the focus of our daily work. With our IT subsidiary aity AG, we create the right technical conditions for this.
The well-being of our employees is close to our hearts. We promote young and experienced talents in their development, advocate for individual and flexible working arrangements and pave the way for training and career opportunities . Our open and positive corporate culture is at the forefront. Trust, commitment and sustainability are firmly anchored with us; diversity , collaboration and humour are part of our DNA.
