Employee / Employee Service Desk IT – Logistics (m/f/d) 100%
LANDI Schweiz AG
Key information
- Publication date:17 July 2025
- Workload:100%
- Place of work:Dotzigen
Job summary
Join our dynamic logistics team as a Service Desk IT-Logistics member! Enjoy a supportive environment with great benefits.
Tasks
- Ensure availability and support IT systems for logistics operations.
- Act as a contact for key users regarding software issues.
- Document and process support cases in the ticket system.
Skills
- Logistics education or experience with modern warehouse systems.
- Strong affinity for processes and IT systems.
- Excellent verbal and written German skills.
Is this helpful?
- Ensuring the availability and support of IT systems for logistics operations in close collaboration with the Support Technology team
- Point of contact for the key users of logistics Dotzigen and Lahr (DE) for issues related to the warehouse management software WAMAS 5 and the subsystems ERP and customs software
- Processing and documenting support cases in the ticket system
- Resolving support cases in collaboration with external partners
- Maintaining and servicing peripheral devices
- Contributing to the optimization of logistics processes and projects
- Accompanying and implementing software adjustments
- Conducting internal user training
- Training in logistics, logistics specialist EFZ is an advantage, with good technical understanding
- Experience with modern warehouse management systems and warehouse automation is a plus
- Enjoy taking on responsibility in the application support environment
- Strong affinity for processes and IT systems as well as a quick grasp
- Team player with willingness to be on call
- Very good oral and written German skills
- A versatile and responsible activity in a growing and dynamic environment
- An open, honest, and down-to-earth corporate culture
- High personal responsibility and development opportunities
- Good employment conditions and attractive employee benefits
- Modern warehouse management system
- Individual and targeted training opportunities
- Public transport in close proximity, free parking spaces
- At least 25 days of vacation
We are looking for a service-oriented personality as an employee / employee Service Desk IT-Logistics to join our existing team from October 1, 2025, or by arrangement. Within logistics, the modern warehouse management system WAMAS 5 manages the inventory and controls the automated transport of pallets and containers. As part of the support team, you will take on the responsible task of ensuring the smooth operation of logistics systems and facilities.
For questions or further information, please contact Ms. Simona De Lucia, HR Business Partner at +41 58 433 97 89.
