IT Supporter 80 - 100% (temporary)
WAS Wirtschaft Arbeit Soziales
Luzern
Key information
- Publication date:26 November 2025
- Workload:80 – 100%
- Contract type:Permanent position
- Place of work:Luzern
Job summary
Join our team as an IT supporter for a new project! Enjoy a collaborative environment with growth opportunities.
Tasks
- Serve as the first point of contact for IT issues and inquiries.
- Install and maintain IT workstations and communication systems.
- Conduct regular IT training sessions for staff members.
Skills
- Completed IT education or equivalent, with experience preferred.
- Solid knowledge of Windows environment and Active Directory.
- Strong customer service skills and effective communication.
Is this helpful?
WHAT is your future?
Become part of our team as
IT Supporter 80 - 100% (temporary)
Are you a team player with a hands-on mentality? WAS will move into a new building in Kriens in May 2026. Our IT support team will be especially challenged around the move. Therefore, we are looking for a service-oriented and sociable personality to strengthen our team from January 1, 2026, limited to 1 year. As the first point of contact for IT malfunctions and questions, you ensure quick and competent support. Additionally, you regularly conduct IT training for employees to promote the safe use of our IT systems. We look forward to your application!
Your tasks
- You are the first point of contact for all IT problems and user requests (1st level support) and assist them with their IT issues.
- You install, maintain, and service IT workstations, their peripherals, and communication systems.
- You forward malfunction reports and questions to the 2nd level support.
- You communicate with users and inform them about operational disruptions.
- You create and update manuals and documentation.
- You conduct IT training for our employees.
Your skills
- You have completed IT training or an equivalent education.
- You ideally already have professional experience as an IT supporter. Motivated recent graduates are also welcome.
- You have solid knowledge of the Windows environment including Active Directory.
- You enjoy customer contact, have a strong service and customer orientation, and possess communication skills tailored to the audience.
- You hold a category B driving license (support activities on-site at other WAS locations).
Your new employer
Wirtschaft Arbeit Soziales is the Lucerne center for social insurance and the labor market. The WAS Services business area offers diverse support to the umbrella organization and the other associated business areas of compensation office, IV, and wira.
If you have any questions, I am happy to help:
Monja Jegen
HR Manager
Phone: 041 209 08 29
www.was-luzern.ch/
Monja Jegen
HR Manager
Phone: 041 209 08 29
www.was-luzern.ch/
Start the application process easily online now.
