Sales Support Manager - 100% - at our headquarters in Bern (m/f/d)
Comfone AG
Bern
Key information
- Publication date:08 August 2025
- Workload:100%
- Contract type:Permanent position
- Place of work:Bern
Job summary
Join Comfone, a leader in global roaming services! Experience a dynamic work culture.
Tasks
- Manage sales support processes and ensure smooth operations.
- Handle customer inquiries and support the sales team effectively.
- Analyze sales data and provide actionable insights for improvement.
Skills
- Completed vocational training or higher education in relevant fields.
- Strong communication and presentation abilities are essential.
- Team-oriented with a keen eye for detail and data-driven mindset.
Is this helpful?
We live in a connected world. Whether you are chatting with your loved ones overseas or relying on connected medical devices, a reliable connection is essential. That’s why we ensure simple and limitless communication with all people and things. Comfone is a pioneer in global international roaming services, a market that is in constant technological development. We are proud of our contributions to defining standards and shaping this industry. Over the past 25 years, our roaming services have helped billions of subscribers stay connected when it matters most.
We are a Swiss company based in Bern with regional offices in Europe, Latin America, North America, and the Asia-Pacific region. We are an international team with employees from 40 different countries who speak 32 languages and are guided in our daily work by the values of diversity, equality, and inclusion.
To learn more about the company, visit our website www.comfone.com
Sales Support Manager - 100% - at our headquarters in Bern (m/f/d)
Available immediately or by arrangement.
Would you like to be part of an international sales team in an innovative telecommunications company? Then you are exactly right with us! To strengthen our sales team in Bern, we are looking for a Sales Support Manager. In this role, you will report directly to the VP Sales and work closely with colleagues from around the world. As a Sales Support Manager, you will be responsible for the organizational and administrative support of our sales team. You will ensure that processes run smoothly, customers are professionally cared for, and the team is well positioned to achieve its goals. In doing so, you will work closely with internal departments such as product management, service delivery, and management.
In this responsible position, you will perform the following tasks
- Coordination and management of all processes related to sales support
- Ensuring smooth sales processes, managing sales contracts, and ensuring accuracy
- You will be the point of contact for customer inquiries and operational support for the sales team
- Analysis of sales figures and preparation of monthly reports with concrete recommendations for action
- Identification and implementation of optimization potentials in existing processes
- Coordination of customer projects (RFQs/RFIs) together with sales, marketing, product management, business development, and legal
- Use of online tools for customer tenders (RFQ/RFI)
- Management of sales-related functions in the ERP/CRM system
- Maintenance of templates for tenders and sales documents
- Preparation of simple offers, cover letters, orders, and contract addenda
- Close collaboration with other departments to support our sales initiatives
- Continuous development in the field of sales support management
Your ideal profile
- Completed vocational training (EFZ) or higher education in telecommunications, business, management, or a related field
- 3–6 years of professional experience in sales support, roaming management, sales, or project management, ideally with a mobile service provider or service company
- Proven experience in project management
- Very good presentation and communication skills
- Team player, customer-oriented, and a keen eye for detail
- Confident handling of data and the ability to draw strategic conclusions from it
- Resilience and reliability, even in stressful situations
- Fluent English skills in spoken and written form; additional languages are an advantage
Our offer
In addition to a variety of challenges in a growth-oriented market and the opportunity to help shape the future of our dynamic and very successful company, we offer:
- a friendly working environment with themed evenings, aperitifs, raclette evenings, and more!
- a multicultural and multilingual team with English as the company language
- annual international events with our customers from around the world (ConneXion)
- a competitive salary with very good social benefits
- flexible working hours and the possibility to work partially remotely
- a brand new office with state-of-the-art equipment
- SBB half-fare subscription
- mobile phone contract and financial support for purchasing a mobile phone
- special prices in restaurants near the headquarters in Bern
- onboarding with subsequent training and introduction to all departments
- support for further education
- company events (summer party, Christmas party, team events, ...)
Have we piqued your interest?
We look forward to receiving your complete application documents.
Comfone
Sarah Seibt, Head of Human Resources
hr@comfone.com
comfone.com
We look forward to receiving your complete application documents.
Comfone
Sarah Seibt, Head of Human Resources
hr@comfone.com
comfone.com
