Tschuggen Collection AG
Arosa
Front Office Agent (m/f/d) Winter Season 2026/2027
- 03 August 2026
- 100%
- Permanent position
- Arosa
Job summary
Join our team as a Front Office Agent for the 2026/2027 winter season! Enjoy a vibrant work environment with great benefits.
Tasks
- Handle check-in and check-out processes for hotel guests.
- Manage guest records using the Protel software system.
- Ensure smooth operations during morning and evening shifts.
Skills
- Must have front office experience and completed vocational training.
- Fluent in German and English; additional languages a plus.
- Team player with a professional appearance and flexible attitude.
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About the job
Front Office Agent (m/f/d) Winter Season 2026/2027
Start date: 30 November 2026
Employment fixed-term until 5 April 2027
📄 YOUR TASKS
Check-in and check-out of hotel guests
Creating and managing the guest file in "Protel"
Handling all administrative tasks at the front office
Ensuring smooth operation of the early and late shifts within the team
Sales and acceptance of room reservations
🎯 YOUR PROFILE
Front office professional with completed vocational training
Fluent German and English skills are required, any additional language is an advantage
Experience with hotel software PROTEL is an advantage
Team player, responsible and flexible
Neat appearance and professional manners
OUR BENEFITS - What you can expect from us:
Attractive staff accommodation near the hotel
Balanced menu options in our staff canteen with vegetarian & vegan choices
24/7 access to our fitness centre
Local benefits such as special prices at sports shops, ski passes and much more
Special rates for overnight stays in our houses of "The Tschuggen Collection"
DO YOU FEEL ADDRESSED?
APPLY NOW!
We look forward to receiving your application dossier - preferably digital:
Cover letter
Complete CV including photo
Certificates & diplomas
Marloes Tjalsma
Oberseepromenade 2
7050 Arosa
+41 81 378 63 63