Store Supervisor Region Aargau/ Solothurn 20 -100 % (m/f/d)

About the job

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What you can achieve:

• Monitoring the sales area: You use the latest CCTV technologies to always keep an overview. You discreetly observe movements and activities in the sales rooms and recognise suspicious behaviour at an early stage. Your sharp eye and attention contribute decisively to preventing shoplifting.
• Clarification of suspicion and detention: As soon as you discover a theft or suspicious activity, you immediately take the initiative. You act calmly and confidently, check the identity of the suspicious person and carry out detentions if necessary. You always act professionally and prudently. Your confident appearance and calm manner help you to control the situation with composure in critical moments.
• Interrogations and clarification: After a detention, you conduct the initial questioning of the persons involved. Your task is to accurately record all necessary information and prepare the case for possible further steps.
• Report preparation: Every incident requires detailed and precise reporting. You write written reports on suspicious activities and incidents, which serve as a basis for legal action or internal analyses.
• Support for sales staff: You advise the on-site staff, especially on security and prevention issues. Together with the team, you work to close security gaps and make the sales area even safer.
• Cooperation with external security services: In some cases, you work closely with external security services or the police. You act as the central contact person on site and coordinate further action on security-related matters. 

What you bring:

• Personal responsibility and assertiveness – you act calmly and decisively, even in demanding situations.
• Completed vocational training or equivalent experience.
• You are a Swiss citizen or hold a C permit / EU/EFTA B.
• Fluent German skills in spoken and written form.
• Impeccable reputation – no entries in the criminal or debt register.
• Mobility (driving licence and own vehicle).
• Physically fit and mentally resilient – you remain focused even in stressful situations.
• Honest, discreet and responsible.
• Flexible, adaptable and punctual.
• Team player, but also able to work independently.
• Confident PC skills and experience with surveillance technology.

What we offer:

• A varied and exciting activity where no day is like the other.
• Independent work with plenty of scope for creativity.
• Comprehensive induction and regular, paid further training.
• A secure workplace with opportunities for advancement and perspective.
• The opportunity to obtain the federal specialist certificate.

Have we found you?

• Cover letter
• Current CV including photo
• Work references and certificates / diplomas