RUAG AG
Bern
System Manager
- 30 July 2026
- 100%
- Bern
Job summary
Join RUAG, a key player in Swiss security, ensuring operational excellence. Experience a supportive work environment with growth opportunities.
Tasks
- Manage and oversee assigned systems during their usage phase.
- Ensure compliance with contractually agreed SLA services to clients.
- Plan, coordinate, and monitor service delivery effectively.
Skills
- Technical training with further education in business management required.
- Strong communication and organizational skills are essential.
- Proficiency in both German and English is necessary.
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About the job
What you can achieve
- Responsible for the support and management of the assigned systems during the operational phase
- Ensuring the contractually agreed SLA services towards the customer
- Planning, coordination and monitoring of service delivery
- Technical and commercial management of the assigned systems
- Coordination between customer, internal specialist departments, engineering, logistics, maintenance, procurement and external suppliers
- Conducting controlling, reporting and status overviews of the assigned systems
- Identification of risks, bottlenecks, obsolescence and improvement measures
- Represents the system-specific interests of RUAG in external committees (change conferences, project commissions, projects etc.) and on questions regarding interfaces with other systems.
What you bring with you
- Technical basic training with further education at HF level in business administration, bachelor’s degree an advantage
- Project management training IPMA Level C or D an advantage
- Professional experience in customer service, services, maintenance, project business
- Experience in a technical environment as well as in coordinating internal and external stakeholders
- SAP knowledge S4 an advantage
- Very good German and English skills, spoken and written
- High personal responsibility, organisational skills, communication strength and a structured, solution-oriented working style
- Knowledge of military logistics is a plus
- Swiss nationality or C permit (function-related)
Salary and benefits
About 3000 employees of RUAG and RUAG Real Estate make a significant contribution to the security of Switzerland every day. They ensure that the Swiss Army as well as other operational and security organisations can fully perform their tasks at all times.
- Technical basic training with further education at HF level in business administration, bachelor’s degree an advantage
- Project management training IPMA Level C or D an advantage
- Professional experience in customer service, services, maintenance, project business
- Experience in a technical environment as well as in coordinating internal and external stakeholders
- SAP knowledge S4 an advantage
- Very good German and English skills, spoken and written
- High personal responsibility, organisational skills, communication strength and a structured, solution-oriented working style
- Knowledge of military logistics is a plus
- Swiss nationality or C permit (function-related)
- Responsible for the support and management of the assigned systems during the operational phase
- Ensuring the contractually agreed SLA services towards the customer
- Planning, coordination and monitoring of service delivery
- Technical and commercial management of the assigned systems
- Coordination between customer, internal specialist departments, engineering, logistics, maintenance, procurement and external suppliers
- Conducting controlling, reporting and status overviews of the assigned systems
- Identification of risks, bottlenecks, obsolescence and improvement measures
- Represents the system-specific interests of RUAG in external committees (change conferences, project commissions, projects etc.) and on questions regarding interfaces with other systems.
