Spitex Kanton Zug
Baar
Customer Service Clerk, 60%
- 25 June 2026
- 60%
- Baar
About the job
Our team at the headquarters is looking for
immediately or by arrangement
Customer Service Clerk
60%
For quick decision-makers:
Apply now! Working at Spitex Canton Zug -
makes sense and gives meaning
supportive
flexible
family-friendly
Spitex Canton Zug is a meaningful and valuable institution. It ensures help and care in the comfort of one’s own home on behalf of the municipalities. Around 300 employees are deployed to support those who are independent but still require assistance. Each year, Spitex Canton Zug visits over 2600 clients, covering a distance equivalent to 21 times around the Earth.
This is what you will do with us:
- You handle and forward telephone calls and emails including customer enquiries and take care of complaint management.
- You receive telephone and electronic registrations for care as well as housekeeping & support, including handling partly complex enquiries from doctors and other institutions.
- You conduct telephone preliminary clarifications for nursing and housekeeping assignments, including questions on topics such as financing, medical orders and tariffs.
- You maintain and manage customer files and records via Excel and Nexus.
- You take care of system maintenance of customer and organisation master data.
- You welcome visitors and keep a cool head even on busy days.
What you bring with you:
- You have completed vocational training in the commercial or nursing/medical field, as well as several years of professional experience.
- You work independently and responsibly.
- You are a motivated and assertive personality with excellent organisational skills.
- You communicate confidently in German - both spoken and written. Foreign languages are welcome.
What you will benefit from:
- A committed team at the headquarters that focuses on appreciation, mutual support and open communication.
- Working with us is meaningful, exciting and varied. And our clients greatly appreciate it.
- We offer you numerous training and further education opportunities (internal & external).
- We maintain a respectful working environment based on mutual trust.
- You benefit from generous social benefits and pension fund contributions.
What do you think? These are quite a few good reasons to choose Spitex Canton Zug, aren’t they? Apply here and now!
Do you have questions about this position?
We will be happy to answer them.
We look forward to hearing from you!
The Spitex Canton Zug Team
The Spitex Canton Zug Team
Spitex Canton Zug | Neuhofstrasse 19a | 6340 Baar | spitexzug.ch
