Patient Coordinator 60 - 100% (m/f/d)

What is my role?

As a central coordination figure, you take on an administrative key role in a specialised department and organisationally accompany patients throughout their entire treatment pathway. You work in a professional office environment where you can fully utilise your organisational strengths. Personal contact with patients takes place exclusively by telephone, where you build trust and convey security with your voice.

• You ensure precise documentation and planning in the clinical information system and act as the central interface in telephone communication with referring doctors and patients

• You coordinate the collaboration between medical services, patient scheduling, OR coordination, clinics and secretariat for a smooth process

• Through close coordination with various specialist disciplines, you orchestrate further diagnostics and therapy, creating optimally networked treatment processes

• In your role as a trusted telephone contact, you accompany people through important health processes – focused, structured and with the comfort of regular office hours

What do I need to be successful?

You have completed training as a registered nurse HF and bring initial hospital experience.

• Ideally, you are enthusiastic about the issues of vascular surgery

• With your reliable and independent working style, you take responsibility for the highest quality in administrative coordination

• As an organisationally strong all-rounder, you remain calm even in dynamic situations and find pragmatic solutions

• Your empathetic manner makes you a trusted contact person on the phone for patients and colleagues

• You convince through solid expertise combined with excellent communication skills

What are my benefits?

Our client offers you regular office hours from Monday to Friday without shift work, for genuine work-life balance with free weekends. You work in a dynamic, future-oriented environment with growth prospects and take on an exciting administrative field of responsibility from the start in a highly specialised medical discipline.

• Occupational health promotion with various offers as well as discounted catering options

• Comprehensive training opportunities with internal courses and support for external further education

• Participation in the annual vascular surgery congress, where you can exchange ideas with leading experts and keep your specialist knowledge up to date

You will become part of a community that lives appreciation and where mutual support is a matter of course. Look forward to attractive social benefits according to Swiss standards, fair and transparent remuneration, as well as the security of a certified employer who guarantees equal opportunities and pay equity.

What distinguishes the company?

Our client is an innovative healthcare company with a strong presence in the Swiss hospital landscape and over 8,500 employees. The company stands for excellent patient care, state-of-the-art technology and the highest quality standards. As the first institution of its kind in Switzerland, it was awarded the renowned certificate for fair remuneration and pay equity. Here you can expect a working environment that combines innovation with humanity and actively promotes your professional development.

Languages
German: C1 - Business fluent

Work location
Lucerne

Vacancy number
VA-W73-229