Zurzach Care AG
Luzern
Yesterday
Clerk / Reception and Appointment Planning Clerk 50-80%
- 05 May 2026
- 50 – 80%
- Luzern
Job summary
Join our Rehaklinik Sonnmatt in Lucerne, blending rehabilitation with luxury. Enjoy a supportive environment and excellent benefits.
Tasks
- Serve as the first point of contact for patients and visitors.
- Assist with administrative tasks like mail and phone management.
- Manage patient admissions and create individualized therapy plans.
Skills
- Completed training as a healthcare professional or equivalent.
- Strong service orientation and organizational skills.
- Proficient in IT, especially with KIS and Dynmed.
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About the job
Our Rehabilitation Clinic Sonnmatt in Lucerne combines medical rehabilitation in the fields of neurology and musculoskeletal with a first-class hotel ambience in the most beautiful panoramic location. Our patients benefit both as inpatients and outpatients from personal, holistic care by an experienced, interdisciplinary team – with maximum comfort and high therapeutic quality. For the satisfaction of our guests as well as patients, our valued specialists provide high-quality and diverse services daily.
Your tasks
- Reception: Be the first point of contact for inpatient and outpatient patients, visitors, and employees
- Administration: Support general tasks such as mail handling, operating the telephone switchboard, and office supplies management with a strong service orientation
- Patient management: Responsible for admission and discharge processes while adhering to internal procedures, as well as creating individual therapy and daily plans for patients using RAP
- Data entry: Recording patient data in the clinical information system (CIS)
- Cash management: Maintaining the cash book including monthly closing and processing invoices in Kreditflow
Your profile
- Education: Completed apprenticeship as a commercial clerk (KV), medical practice assistant (MPA), or health professional (FAGE)
- Professional experience: Several years of experience in healthcare is an advantage and enables a quick start
- IT skills: Solid PC user skills, ideally with experience in handling CIS and Dynmed
- Personality: You are characterised by a strong service mindset, an independent working style, as well as pronounced organisational and coordination talent, and you convince with teamwork, flexibility, and reliability
- Language skills: Very good German skills in spoken and written form, additional languages are an advantage
- Working days: Friday as a working day is a must
What we offer
- Participation: Contribute actively in a dynamic working environment
- Inspiring and collegial working atmosphere: Work in a supportive and appreciative team that is committed together to the best possible patient care
- Above-average social security benefits: Benefit from attractive social security benefits and comprehensive perks
- Training and further education: Generous cost contribution for training and further education
- Discounts: Use discounts with various partners, such as wholesalers, pharmacies, as well as our membership with Benefit@work
- Free entry: Enjoy free entry and other benefits at the FORTYSEVEN wellness spa
Contact persons
Sabine van der Ende
Clinic Manager Central Switzerland
E-mail: sabine.vanderende@zurzachcare.ch
Janina Steiner
Specialist Reception and Appointment Planning
E-mail: janina.steiner@zurzachcare.ch
Applications by e-mail will not be considered. Please apply exclusively via our online tool.
Note for recruitment agencies: No candidate dossiers or calls from recruitment agencies desired!
