Sanitas Krankenversicherung
Bern
Last week
Contract Management Clerk (m/f/d),<br/>80-100%, Bern / hybrid
- 17 March 2026
- 80 – 100%
- Permanent position
- Bern
Job summary
Join a dynamic company focused on customer interaction and support. Enjoy a flexible work environment with excellent benefits.
Tasks
- Engage with customers via phone and written communication.
- Review and process incoming insurance applications efficiently.
- Provide consultancy and ensure bilateral agreements are met.
Skills
- You possess a commercial training background with experience in health insurance.
- Fluent communication in German and French, additional languages a plus.
- Strong service orientation, responsible, and able to work independently.
Is this helpful?
About the job
What you achieve:
- Telephone and written contact with customers and other stakeholders
- Review and processing of incoming insurance applications
- Consultation and assurance of bilateral agreements
- Execution of contract changes
- Creation of insurance certificates and handling of incoming correspondence
Why you succeed:
- You appreciate telephone contact with customers, are patient and attentive
- You are service-oriented, responsible, flexible and resilient, and work independently, efficiently and reliably
- You communicate fluently in German and French, both orally and in writing; any additional language is a plus
- You have a commercial basic education with preferably several years of professional experience in health insurance
- You convince our customers through your high service orientation, your can-do mentality and your committed way of working
Our progressive working conditions include, among others:
- Flexible annual working time model with at least 5 weeks of vacation
- Modern offices in urban locations
- Generous regulations for working from home
- Participation in the health insurance package
- Contributions to the pension fund well above the legal minimum
- Forward-looking issues and a wide range of training and further education opportunities
