Fairmont Grand Hôtel Geneva
ibis Lausanne Centre, Lausanne, Switzerland
Last month
Receptionist at 60% (M/F/X)
- 21 February 2026
- 60%
- Permanent position
- ibis Lausanne Centre, Lausanne, Switzerland
Job summary
Join a hotel in the Accor franchise network, offering over 5,500 hotels. Here, we believe in you and your contributions.
Tasks
- Welcome guests, ensuring a memorable experience from arrival to departure.
- Provide personalized service and promote hotel amenities during their stay.
- Handle check-ins, check-outs, and billing with exceptional service.
Skills
- Experience in customer service is a plus; familiarity with Opera software is beneficial.
- Excellent service quality; mastery of English is required.
- Knowledge of additional languages is a plus.
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About the job
Join a hotel that is part of the Accor franchise network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants, and lifestyle destinations. Here, we believe in you and what you bring. There are many opportunities for development and growth. Every gesture, every smile, every action contributes to creating a positive and memorable impact for our guests, our colleagues, and also for our planet. Together, we embody the vision of responsible hospitality.
Have the opportunity to become a Heartist®, and let your heart guide you in this world where life beats stronger.
Receptionist (M/F)
The first impression is always the right one! As a Receptionist, you take care of our guests from their arrival to their departure, ensuring they have a memorable experience.
What the establishment offers you:
A unique work environment in the center of Lausanne, with a young and united team
Employee card offering discounted rates at Accor
Training plans delivered in our Academies
The opportunity to develop your talents and flourish within our establishment and worldwide
The ability to make a difference through our Ethical & Corporate Social Responsibility activities
Your role:
Welcome guests, handle check-in and check-out, establish billing and payment while ensuring exceptional service
Offer a personalized experience for the guest
Promote the establishment's facilities, enhance guests' stay by offering services
Your experience and skills include:
Essential service quality: similar experience is a plus
Mastery of Opera software or equivalent
Proficiency in English
Knowledge of other languages is a plus.
Your team and work environment:
Joining Ibis Lausanne Centre means integrating a dynamic, close-knit team passionate about hospitality. Located in the heart of Lausanne, our establishment offers a stimulating urban work environment, close to transport, shops, and cultural venues. You will work in a multicultural environment where collaboration, mutual support, and personal development are encouraged. Working with us also means enjoying the quality of life in Lausanne, between lake and mountains, in an international city with a human scale
Our Diversity & Inclusion Commitment:
We are an inclusive company and our ambition is to attract, recruit, and promote diverse talents.
