yellowshark
Grenchen
Customer Service & Order Processing Employee (m/f) 80-100%
- 11 August 2026
- 100%
- Permanent position
- CHF 75 000 - 85 000 /year
- 2540 Grenchen
About the job
For over 90 years, our client, a Swiss company, has been one of the world’s leading providers of mechanical and electronic devices. Through the global distribution of the devices, the company can offer a workplace to over 800 employees and achieves an annual turnover of over 700 million Swiss francs.
- Ensuring smooth and timely order processing
- Telephone and written support of specialist retail partners as well as close cooperation with the field service
- Organisation and maintenance of various mailboxes as well as ensuring efficient communication
- Handling complaints and coordination with the logistics partner for customer-oriented solutions
- Continuous maintenance and updating of the webshop catalogue as well as price lists
- Experience in internal sales or a comparable function
- Very good language skills in German and French, additional languages an advantage
- Knowledge of Microsoft Dynamics 365 is a plus
- Strong customer orientation, high flexibility and enjoyment of varied tasks
- Structured, independent and reliable way of working
- Flexible working hours
- International field of activity
- Guaranteed hybrid and home office work
- Modern workplace
Tasks
- Independent processing of customer orders as well as management of stock, invoicing and credit notes- Ensuring smooth and timely order processing
- Telephone and written support of specialist retail partners as well as close cooperation with the field service
- Organisation and maintenance of various mailboxes as well as ensuring efficient communication
- Handling complaints and coordination with the logistics partner for customer-oriented solutions
- Continuous maintenance and updating of the webshop catalogue as well as price lists
Profile
- Completed commercial basic training- Experience in internal sales or a comparable function
- Very good language skills in German and French, additional languages an advantage
- Knowledge of Microsoft Dynamics 365 is a plus
- Strong customer orientation, high flexibility and enjoyment of varied tasks
- Structured, independent and reliable way of working
Additional Information
- Participation in external training courses- Flexible working hours
- International field of activity
- Guaranteed hybrid and home office work
- Modern workplace
