yellowshark
Herzogenbuchsee
Head of Customer Support IT Services (m/f/d) 80-100%
- 07 August 2026
- 100%
- Permanent position
- CHF 100 000 - 120 000 /year
- 3360 Herzogenbuchsee
About the job
An established IT services company in Switzerland is seeking an experienced Sales/Account Manager for the Managed Services sector. The company supports innovative firms from the SME segment and offers a dynamic working environment with diverse development opportunities. The position combines strategic customer support with the acquisition of new business opportunities in the field of cloud and IT outsourcing solutions.
- Acquisition of new customers and handling of qualified leads
- Preparation of quotations for turnkey IT solutions
- Identification of cross-selling potentials in existing customer relationships
- Collaboration with project managers, technicians and external suppliers
- Sound knowledge of Managed Services and cloud solutions
- Business fluent German skills, English would be an advantage
- Strong communication skills and empathy in customer contact
- Independent, results-oriented working style with pronounced sales talent
- Pleasant working atmosphere in a motivated and dynamic team
- Opportunities for professional training and personal development
- Collaboration with renowned and innovative companies from the SME segment
- Participation in the further development of the Managed Services portfolio
Responsibilities
- Support of existing customers in the Managed Services area- Acquisition of new customers and handling of qualified leads
- Preparation of quotations for turnkey IT solutions
- Identification of cross-selling potentials in existing customer relationships
- Collaboration with project managers, technicians and external suppliers
Profile
- Several years of sales experience in the IT services sector required- Sound knowledge of Managed Services and cloud solutions
- Business fluent German skills, English would be an advantage
- Strong communication skills and empathy in customer contact
- Independent, results-oriented working style with pronounced sales talent
Additional Information
- Varied activity with a broad range of tasks in the IT services sector- Pleasant working atmosphere in a motivated and dynamic team
- Opportunities for professional training and personal development
- Collaboration with renowned and innovative companies from the SME segment
- Participation in the further development of the Managed Services portfolio
