Clerk Service & Information (m/f/d)
XLCH AG
Emmen
Key information
- Publication date:20 August 2025
- Workload:100%
- Place of work:Emmen
Job summary
Join Pfister's mission to bring quality products into every Swiss home. Enjoy a supportive work environment with appreciation for your contributions.
Tasks
- Assist customers at the information desk with their inquiries.
- Handle customer questions via phone and email effectively.
- Support administrative tasks and assist in-store operations.
Skills
- Retail training, strong communication skills, and organization required.
- Proficiency in PC applications and customer service experience.
- Fluency in German; French and English skills are a plus.
Is this helpful?
At pfister, we pursue a vision: We want to move into every Swiss home with our products. For this, we are looking for energetic support. Help us bring the approximately 100,000 products in our range into the homes of our customers. Whether in one of the 18 branches or at the headquarters in Suhr: You can expect a unique environment, working with appealing products, and last but not least, appreciation and respect for your commitment. Around 1,400 people already work at pfister – will you join soon?
Clerk Service & Information (m/f/d)
Your new tasks
- Answering customer questions about shopping at pfister in direct customer contact at the information desk in the branch
- Answering customer inquiries by phone and email
- Ensuring administrative tasks in the branch (correspondence, price tags, customer service cases, etc.)
- Working at the cash register
- Supporting branch management in administrative tasks
- Supporting sales staff with questions about sales documents, IT systems, and administrative processes in the branch
What you bring with you
- Training in retail
- Outgoing and communicative personality
- Organizational talent
- Saturday is a working day
- Good PC user skills
- Confident German language skills in speaking and writing
- Several years of professional experience in sales or administrative area
- Foreign language skills in French and English are an advantage