Kanton Zürich
Zürich
15 hours ago
Case Manager Debt Counseling & Prevention 60%
- 15 April 2026
- 60%
- Zürich
Job summary
Join JuWe in Zürich for a rewarding role in debt counseling. Contribute to social reintegration and prevention efforts.
Tasks
- Provide independent counseling to clients via various communication methods.
- Conduct debt consultations and follow-up procedures professionally.
- Collaborate with agencies and represent debt counseling at events.
Skills
- Degree in social work or relevant experience in counseling settings.
- Strong communication and negotiation skills are essential.
- Ability to work well in interdisciplinary teams with at-risk individuals.
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About the job
Case Manager Debt Counseling & Prevention 60%Correctional Services and Reintegration (JuWe) is part of the Directorate of Justice and the Interior of the Canton of Zurich and is responsible for criminal and measure enforcement as well as the implementation of various types of detention. For our 1,400 employees from around 40 professions, the successful social reintegration of offenders and the prevention of recidivism are of particular importance.
The Probation and Enforcement Services (BVD) are one of eight main departments of JuWe and are responsible for the enforcement of custodial sentences and court-ordered measures as well as probation assistance. They make an important contribution to crime prevention and the social integration of offenders.
For the Debt Counseling & Prevention department, we are looking for a socially competent, committed, and communicative personality to start immediately (limited to 1 year).
This is your field of activity
- Independent counseling and support of clients (by phone, in person, and online) taking into account physical, social, health, and legal aspects as well as their resources and deficits
- Preparation, execution, and completion of debt counseling and any follow-up assignments such as debt restructuring according to professional guidelines and standards
- Exchange/contact with authorities and institutions, especially courts, tax authorities, health insurance companies, and collection agencies including negotiations with creditors
- Planning and implementation of preventive offers and measures
- Interdisciplinary collaboration with the measures and probation assistance departments as well as other JuWe institutions
- Representing the topic of debt counseling & prevention at internal and external events (lectures, appearances in institutions, etc.)
- Supporting the case managers of the BVD with questions
What you bring with you
- Degree in Social Work (HF/FH) or commercial training with several years of professional experience, ideally complemented by experience in counseling settings
- Additional qualifications or proven experience in the field of social insurance would be an advantage
- Skilled, clear, and target group-appropriate communication
- High emotional stability as well as psychological resilience and assertiveness
- Enjoy interdisciplinary collaboration and working with offenders
- Impeccable reputation (no entries in the criminal record and debt collection register)
What is special about this position
- A multifaceted, interesting, and demanding activity in an innovative and socially relevant environment awaits you
- Working in a small, collegial team with close exchange and short decision-making paths
- Your workplace is in close proximity to Zurich Altstetten train station
- Employment conditions are based on cantonal guidelines
Your application
Take the next step in your professional career with us and send us your application via our online tool. We look forward to receiving your dossier!
Do you have any questions? Yvette Williner, Head of the Legal Service Department, is happy to assist you at 043 258 37 46, as well as Nadia Rosero, Deputy Head of Debt Counseling & Prevention, at 041 43 258 36 85.
Questions about the application process can be answered by the Recruitment & Assessment team at 043 258 34 66.
JuWe uses an online assessment in the application process. For more information about our office and our exciting tasks, please visit www.zh.ch/juwe.
