Receptionist / Front Office

About the job

Receptionist / Front Office

The ZEGG Family in Samnaun is more than just an employer. We are a team of individualists, hosts, and visionaries. For our reception at our 4* Boutique Hotel Silvretta – we are looking for you as a passionate communication talent and warm-hearted host.

Join our team from the end of October 2026 on a seasonal contract or a permanent contract.

You are the face of our house and the first personal bridge to our guests. From the moment our guests enter the lobby until their departure, you are the one who lays the foundation for an unforgettable stay and ensures the "home feeling".

Your area of responsibility:

You confidently carry out check-ins and check-outs and accompany our guests with charm into their holiday.

Whether it is about the perfect ski slope, a soothing massage in our SPA, or a reservation in our restaurants – you advise with expertise and enthusiasm.

You fulfil special requests, organise transfers, and are the central contact point for all guest concerns.

You manage guest files, handle correspondence, and ensure smooth coordination between departments.

In the ZEGG Family, we stick together. Your commitment creates a lively atmosphere at the front that our guests and colleagues equally appreciate.

What you bring:

A completed training in hospitality and/or solid experience at the reception, ideally in upscale hospitality.

Enjoyment of direct guest contact and a confident, well-groomed appearance.

Team spirit, flexibility, and the ability to keep an overview even in busy moments.

A positive charisma and the passion to not only meet but exceed expectations.

Very good language skills in German and English (additional languages are a plus).

Your benefits at Chasa Montana:

Attractive employee discounts within the ZEGG Hotels & Stores and at Relais & Châteaux.

Furnished staff accommodation with private bathroom and Wi-Fi as well as full board (3 times a day, 7 days a week – also on your days off in the staff restaurant with Head Chef Anestis and his team).

Promotion of your talents through internal training and advancement opportunities.

Working time account: Transparent time recording – with us, no working minute is lost!

Dream location: Samnaun offers numerous leisure opportunities right on the doorstep as a duty-free zone and outdoor paradise (www.samnaun.ch) as well as, for example, discounted season tickets for the Silvretta Arena Samnaun/Ischgl and the Alpenquell adventure pool.

Strong togetherness: Regular feedback discussions, team events, and a young, dynamic team where there is also a lot of laughter.

5-day week and performance-based, fair pay.

Become part of the Family:

At zegg.ch/en/Jobs you will get a first impression of our offer and your future colleagues.

We would be happy to present all details of the position to you in a personal interview in Samnaun. In the course of this, we invite you to experience the ZEGG Hotels experience from the guest's perspective free of charge for one night as part of the introduction, including a companion, and to feel the family atmosphere in our team up close.

Please indicate your desired starting date in your application (immediately or winter season).

We look forward to receiving your complete application documents including references addressed to Ms C. Roldan: 📧 hr@zegghote

We are pleased that numerous applicants contact us by e-mail and send us their application documents. Applicant data will be stored for a maximum of three months for the purpose of application, employee search, interest in an advertised or possibly future advertised position.