Stadt Aarau
Aarau
13 hours ago
Administrative Officer Social Counselling (70 - 75 %)
- 01 May 2026
- 70 – 75%
- Permanent position
- Aarau
Job summary
Aarau, the capital of the canton, is a key economic, cultural, and educational hub. Join us for a rewarding opportunity in a supportive work environment.
Tasks
- Support social workers with administrative tasks and case management.
- Serve as a contact for individuals seeking assistance with social aid.
- Participate in team meetings and contribute to organizational processes.
Skills
- Commercial training with experience in economic assistance or social insurance preferred.
- Empathy and respect for individuals in challenging situations.
- Strong communication skills and ability to work independently.
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About the job
Aarau, as the cantonal capital - centrally located between Zurich, Basel and Bern - is an important economic, cultural and educational centre with a supraregional influence. As a forward-looking and modern employer, the City of Aarau relies on motivated employees.
The Social Counselling and Benefits Section of the Social Services Department is looking for a committed employee in the field of personal and material assistance from 1 August 2026 or by arrangement as
Your main tasks
You support the social workers administratively and independently take on tasks in case management, especially in the area of social insurance law
You are the contact person for people seeking help (social assistance and refugee counselling) at the counter, record concerns and triage them if necessary
Independent and template-based correspondence
Representation of the municipal branch office SVA
You actively participate in team meetings and exchange forums of social counselling
You support the team with administrative and organisational tasks and processes
What you bring
You have a commercial basic education, preferably with experience in the field of economic assistance and/or in social insurance. If you lack experience, you are highly motivated to familiarise yourself with this topic and acquire the subject matter.
You approach people in difficult life situations with respect, patience and empathy. Your communication skills help you to build trust and positive encounters.
You work independently, reliably and remain calm even in hectic moments.
Humour, motivation and team spirit characterise you.
You are open to the ongoing digitalisation process of Social Services and handle IT programmes confidently. Knowledge of the case management system KLIBnet is an advantage.
Your networked thinking and service-oriented attitude complete your profile.
What awaits you
Fair working conditions, equal opportunities and a pleasant working atmosphere.
A committed, young and humorous team
Team members who support each other and always have an open ear for you and your concerns.
An exciting, varied and independent activity
Opportunities for further training
Your new workplace is two minutes’ walk from Aarau station.
We look forward to your application. Your questions will be gladly answered by Sandra Bürki, Head of Administration and Accounting Social Counselling, T 062 843 45 93
