Companion for our customers in need / Immediate Assistance 60-100%
AXA Versicherungen AG
Winterthur
Key information
- Publication date:22 July 2025
- Workload:60 – 100%
- Place of work:Winterthur
Job summary
Join AXA, Switzerland's leading insurance company, where we value your input. Enjoy a dynamic work environment with 24/7 support for clients.
Tasks
- Handle assistance cases with responsibility and customer focus.
- Organize immediate actions during accidents, breakdowns, and other concerns.
- Collaborate with various stakeholders using your language skills.
Skills
- Fluent in German and French; Italian is a plus.
- Strong customer service orientation and phone communication skills.
- Ability to stay calm in hectic situations and quick learner.
Is this helpful?
Join AXA, the leading insurance company in Switzerland - as
Your Contribution
Your Contribution
- As an organizational and language talent, you enjoy taking on Assistance cases with a lot of responsibility and customer focus and handling them independently
- Your natural helpfulness makes it easy for you to organize further immediate measures - in case of accidents, breakdowns, or other concerns
- With your humanity and humor, you are a great support to our customers, and thanks to your linguistic skills, collaborating with different stakeholders at home and abroad is a pleasure for you
- "We are available 24/7 for our customers & that is our strength. If you are not looking for a 9-to-5 job, you are exactly right with us! ...."
Your Skills and Talents
Your Skills and Talents
- You are fluent in German and French. Knowledge of Italian and any other languages is an advantage
- You enjoy active telephone customer contact, and your top skills include your high service orientation
- A good and quick comprehension, as well as a proficient handling of common PC programs, also characterize you
- Additionally, you have the ability to keep a cool head in hectic situations
- If these skills and talents apply to you, we should get to know each other. Annina, Quentin, Mehmet, and Eron look forward to meeting you
Apply now!
Motivation letter? We can do without that. Instead, we look forward to your answers to our short questions about the position in the online application tool.
About AXA
Every success story begins with believing in oneself.
As AXA, we see ourselves as a partner who stands by your side and believes in you. That’s why we challenge and support you and proactively show you opportunities for your future. We encourage you and provide you with the freedom to connect the things that are important to you. Together with your commitment and your individual contribution, this will create a forward-looking partnership. For you, for us, and for our customers. And not just for the moment. But in the long term.
Write your own success story with us now. Know You Can.
