Receptionist at the Pre-Hospitalisation Centre at 50%

About the job

Administration

Receptionist at the pre-hospitalisation centre at 50%

The Pre-Hospitalisation Centre of the Department of Surgery is looking for a receptionist at a 50% activity rate. The starting date is scheduled for 1 August 2026.

Context

The Lausanne University Hospital (CHUV) is one of the 5 Swiss university hospitals. Thanks to its collaboration with the Faculty of Biology and Medicine of the University of Lausanne and EPFL, CHUV plays a leading role in medical care, medical research and education.

The Surgical Pre-Hospitalisation Centre (CPC) as well as specific pre-hospitalisation consultations (such as in gynaecology) organise the patient’s arrival. Patient follow-up is carried out notably with the anaesthesiology teams.

Mission

• You ensure the reception of patients and their relatives as well as visitors and collaborators, respecting the CHUV directives and principles
• You carry out the administrative management of outpatients, in accordance with the procedures and directives defined by the Patient Administrative Management service (GAP)
• You ensure liaison between the various desk stakeholders as well as with other services of the institution.

Profile

• You hold a Federal VET Diploma as a commercial employee or an equivalent qualification.
• A specific training in reception is a real asset
• You have at least 2 years’ experience in a reception role, ideally in a hospital environment
• You master office IT tools; knowledge of CHUV tools is an asset
• You have an excellent command of French, both spoken and written
• Knowledge of a foreign language (English, German or Italian) is an asset
• You demonstrate a strong team spirit and a keen sense of service
• You stand out for your adaptability, open-mindedness, flexibility and stress resistance
• You are recognised for your sense of responsibility, great precision, reliability and discretion.

We offer

Becoming a collaborator of the Lausanne University Hospital means benefiting from:

• First-class social benefits, 20 days paternity leave and 4 months maternity leave (with the possibility of an additional month of breastfeeding leave)
• Regular salary progression adapted to responsibilities
• A 13th month salary and 25 days of holiday per year
• A right to a minimum of three training days per year, with access to a varied offer within the CHUV Training Centre and partner training centres of the State of Vaud
• Facilitated access to one of the 500 furnished apartments offered in the surrounding neighbourhoods for people relocating to Switzerland from abroad
• Social, cultural and economic benefits offered to members of the H-Oxygène association
• Benefits offered within the mobility plan (discounts on public transport subscriptions, promotion of "Mobility" vehicles and discounts on the purchase of electric bikes)
• Quality staff restaurants in each hospital building with preferential rates.

Contact and application submission

Contact for information about the position: Mr Kaba Cissoko - administrative manager - 021/314 55 54

As all our applications are processed electronically, please apply exclusively online by clicking the APPLY button at the bottom of the advertisement.

If you have difficulty applying, you can consult our procedure on how to apply online. If for technical reasons you cannot apply online, please contact our Recruitment Unit, which will assist you in your process, either by email at e.recrutement@chuv.ch or by phone at 021 314 85 70

As part of the recruitment process for this position, if hired, you will be required to provide an original criminal record extract. You will also be asked to present your original diplomas and an identity document.

CHUV applies the highest quality standards in its recruitment processes. Furthermore, committed to promoting diversity among our collaborators, we pay attention to different life paths and do everything possible to ensure equal treatment and avoid any discrimination. We look forward to receiving your application.

We kindly ask placement agencies to note that applications submitted directly by them on our recruitment platform are not accepted and cannot be invoiced. Thank you for your understanding.