Customer Service Advisor 100% (m/f/d)

About the job

To our future talents:

Currently, we have no position to fill as a customer service advisor. We only want to give potential candidates the chance to apply for our internal talent pool.

If you are interested in future collaboration and want to become part of our team, we look forward to your application. Even if we currently have no open position in customer service, we will gladly keep your data on file for future job offers if needed. The inactive job posting concerns the position as:

Customer Service Advisor 100% (m/f/d)

As a customer service advisor, you are the central and coordinating link between the customer and the service offerings of our car dealership. You always act in a customer- and service-oriented manner and provide reliable service at a high level.

• You are our first point of contact for customers – from the friendly reception to the relaxed vehicle return
• You don’t just sell service, you convince with know-how. Whether maintenance, repair, or clever additional offers – you find the right solution for every situation
• Customer satisfaction is in your blood. You take concerns seriously, solve challenges confidently, and ensure that our customers feel completely well cared for
• You recognize customer wishes and repair needs at a glance and know how to set priorities correctly
• You keep things under control – by tracking appointments, coordinating orders, and ensuring quality, you guarantee top quality
• You take care of invoicing, checking, and providing clear explanations – transparent and customer-friendly

• You already have completed training or further education as a service advisor
• You have solid commercial knowledge and have already gained experience as a service advisor
• With your open manner and communication talent, you find it easy to conduct customer conversations in a friendly and professional way
• You have a sales flair and enjoy actively offering suitable solutions
• You are eager to develop further and learn new things
• A confident handling of digital tools and IT knowledge is a matter of course for you

• Fitness for free: Use our in-house fitness studio – completely free of charge
• Wrenching allowed: Our workshop is also available for your own car
• We invest in you: Financial support for further training that advances us together
• Team with vibes: An upbeat, uncomplicated, and super friendly team
• Flat hierarchies: Communication at eye level, short paths, and open doors
• Fair pay: You receive good remuneration and additional performance bonuses for your commitment

Are you ready to contribute to a family-run and expanding company in a dynamic industry? Do you want to tackle potentials with us and celebrate sustainable successes?

Take the step towards personal change and apply at von Rotz Group. We support you on your way and look forward to your application.

Contact person: Philipp Bischofberger