Administrative Officer for Resident Services (80 – 100%)

We are looking for a dedicated and service-oriented individual who advises and supports residents with their concerns. Additionally, maintaining the residents' register and creating official decrees are part of the responsibilities.

Allschwil is one of the largest municipalities in Northwestern Switzerland and is an innovative suburb of Basel. The proximity to this city shapes Allschwil's character, without the municipality losing its political and mental independence.

To strengthen our Resident Services department, we are looking for a service-oriented, team-capable, dedicated, and resilient individual starting March 1, 2026 as

Your area of responsibility includes

• Advising and supporting residents at the resident control counter, by phone, and digitally

• Maintaining/updating the residents' register, processing registrations, deregistrations, and changes according to legal requirements, processing mutations, and maintaining the dog database

• Creating official decrees in case of violations of the registration obligation

• Issuing identification cards, certifications, and attestations

• Providing address information according to legal regulations

• Managing cash and ensuring accurate cash accounting

• Independent correspondence

• Assisting in the training of apprentices

• Later training in specialized topics of resident services, e.g., funeral services, elections/referendums, property matters, or secondary residences

Your profile

• Administrative training or commercial education with completed further training in public administration

• Several years of professional experience in the field of resident control

• Proficient use of MS Office and Innosolv

• Confident expression in spoken and written German, knowledge of foreign languages (English) is an advantage

• Enjoyment in contact with the team, residents, as well as offices and authorities

• Very high quality and sense of responsibility

• Independent and very precise working style

• You remain calm in hectic situations or when dealing with challenging customer contacts

We offer you

• A varied and responsible area of responsibility in an exciting, lively environment

• Supportive and motivated working atmosphere

• Modern working and employment conditions

For further questions, please contact Daniel Bury, Head of Resident Services, Tel. 061 486 25 10.

Please use our online form exclusively for your application. Applications submitted in other ways cannot be considered.

We look forward to meeting you!