Product Expert 100% (m/f)
Mercedes Benz Automobil AG
Bern
Key information
- Publication date:15 January 2026
- Workload:100%
- Place of work:Bern
Job summary
Join Merbag, a leading international company with 64 locations in 5 countries. Exciting opportunity awaits in a modern work environment.
Tasks
- Support customers with vehicle functionalities as the main contact.
- Showcase 'Mercedes me' product features and options to clients.
- Maintain customer accounts and collaborate with the importer.
Skills
- Completed vocational training in retail or business with technical flair.
- Fluent in German, good English or French skills preferred.
- Self-motivated, communicative, flexible, and team-oriented.
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Put your professional future under a lucky star.
Merbag is an internationally operating company with 64 locations in 5 European countries and employs around 4300 people. In Switzerland, Merbag is the largest Mercedes-Benz dealer with 28 locations and around 1400 employees, and the third largest employer in the Swiss automotive industry.We see our employees as the most important success factor. That is why you benefit from contemporary, modern working conditions and numerous benefits at Merbag.
To strengthen our team, we are looking immediately or by arrangement for our Passenger Car Center Bern for a competent and experienced person as Product Expert 100% (m/f).
Your tasks
- Customer support in the area of vehicle functionality: first point of contact for questions regarding vehicle functions
- Product support "Mercedes me": showing customers product possibilities and functionalities
- Maintenance of customer accounts
- Collaboration with the importer
- Active participation in marketing campaigns as well as events and exhibitions
- Support of the sales team
Your profile
- Completed basic training in retail or commercial training with a technical flair
- Valid driving license category B
- German language skills in spoken and written form as well as good oral English and/or French skills
- Independent, careful and efficient way of working
- Cheerful, communicative, motivated and flexible personality
- Teamwork skills and high commitment as well as networked thinking
