Planning Secretary at the Paediatric Day Hospital

About the job

Administration

Planning secretary at the Paediatric Day Hospital

The Women-Mother-Child Department (DFME) is recruiting a secretary for the scheduling of examinations at the Paediatric Day Hospital, at an 80% activity rate, with a planned start date of 1 July 2026.

Context

The Lausanne University Hospital (CHUV) is one of the 5 Swiss university hospitals. Thanks to its collaboration with the Faculty of Biology and Medicine of the University of Lausanne and EPFL, the CHUV plays a leading role in medical care, medical research and education.

Within the Women-Mother-Child Department (DFME), the Paediatrics Service offers comprehensive and multidisciplinary care for children aged 0 to 18 years. It maintains close links with other department services such as neonatology, paediatric surgery, adolescent medicine as well as gynaecology and obstetrics.

Mission

• You schedule medical examinations in collaboration with the medical programme manager, taking into account constraints and needs
• You book examination beds
• You prepare and distribute the weekly programme of the Day Hospital
• You manage the flow of medical requests
• You ensure communication with partners and families (appointments, information)
• You handle the administrative management of patient files
• You provide administrative support for the smooth running of the unit
• You actively contribute to the quality and improvement of the unit’s services.

Profile

• You hold a Federal VET Diploma as a commercial employee or an equivalent qualification, complemented by medical secretary training
• You master medical terminology and are comfortable with IT tools (notably MEDIN, Ultragenda, Soarian)
• You have experience in scheduling medical examinations, which is an asset
• You are flexible, empathetic, discreet and autonomous, with a good sense of initiative
• You have a sense of responsibility and collaboration, and know how to integrate into a multidisciplinary team
• You have good knowledge of English (level B2), an advantage.

We offer

Becoming a collaborator at the Lausanne University Hospital means benefiting from:

• First-class social benefits, 20 days paternity leave and 4 months maternity leave (with the possibility of an additional month of breastfeeding leave)
• Regular salary progression adapted to responsibilities
• A 13th month salary and 25 days of holiday per year
• A right to a minimum of three training days per year, with access to a varied offer within the CHUV Training Centre and partner training centres of the State of Vaud
• Facilitated access to one of the 500 furnished apartments offered in the surrounding neighbourhoods for people relocating to Switzerland from abroad
• Social, cultural and economic benefits offered to members of the H-Oxygène association
• Benefits offered within the mobility plan (discounts on public transport subscriptions, promotion of "Mobility" vehicles and discounts on the purchase of electric bicycles
• Quality staff restaurants in each hospital building with preferential rates.

Contact and application submission

Contact for information about the position: Ms Carol Ryser, Head of Secretariats & Desks Unit, tel: 079 556 81 23

As all our applications are processed electronically, we kindly ask you to apply exclusively online by clicking the APPLY button at the bottom of the advertisement.

If you have difficulty applying, you can consult our procedure on how to apply online. If for technical reasons you are unable to apply online, we invite you to contact our Recruitment Unit, which will assist you in your process, either by email at e.recrutement@chuv.ch or by phone at 021 314 85 70

As part of the recruitment process for this position, if hired, you will be required to provide an original criminal record extract. You will also be asked to present your original diplomas as well as an identity document.

The CHUV applies the highest quality standards in its recruitment processes. Furthermore, committed to promoting diversity among our collaborators, we pay attention to different life paths and do everything possible to ensure equal treatment and avoid any discrimination. We look forward to receiving your application.

We kindly ask placement agencies to note that applications submitted directly by them on our recruitment platform are not accepted and cannot be invoiced. Thank you for your understanding.