Manager Creative Operations & Resource Management 100% (m/f/d)

About the job

Team and Responsibilities

Structure the work. Enable scale. Drive creative impact.

We are building a central Creative Hub that brings together and structures all creative activities.
The goal is a scalable, future-proof system that enables consistent brand implementation across all channels and markets.
To achieve this, clear priorities, transparent processes, and efficient management of all creative resources are required.
As Manager Creative Operations & Resource Management, you take on exactly this role: You create structure, manage capacities, and ensure that creative projects are implemented efficiently, clearly prioritised, and scalable.

Many demands, stakeholders, and projects come together in the Creative Hub.
This role ensures that a functioning system emerges from this – with clear processes, efficient resource management, and high transparency.
The focus is on structure, prioritisation, and operational excellence – as a foundation for speed and quality in creative implementation.

Your responsibilities

• You manage the intake of all creative requests and prioritise them according to clear business goals.
• You plan and allocate resources across projects, teams, and external partners.
• You decide whether projects are implemented internally or outsourced to external partners.
• You ensure that creative capacities and business priorities are optimally aligned.
• You develop workflows, processes, and production systems further and create scalable structures.
• You provide transparency about priorities, utilisation, and project progress.
• You enable efficient collaboration between the Creative Hub, internal teams, and external partners.

Your Profile

• You bring strong skills in prioritisation and decision-making.
• You have experience handling complex, fast-paced, and high-volume workflows.
• You work in a structured, process-oriented manner with a high standard of attention to detail.
• You can work with multiple stakeholders simultaneously and maintain an overview even in complex setups.
• You communicate clearly and take ownership of processes and workflows.
• You have a background in Creative Operations, resource management, or managing internal & external productions or project management.
• You have experience collaborating with agencies and external partners.
• You understand creative workflows and production processes in a modern marketing environment.

What to expect with us

We have created plenty of space for regeneration and recharging. Among other things, 6 weeks of holiday, home office arrangements, and flexible working hours. Conscious phases of activation are an integral part of our office, where we implement healthy working.  We love our location, which offers us a wonderful view of the lake and the associated benefits. Our work in roles is characterised by transparency, clear responsibilities, and self-responsible action. Internal and external knowledge exchange is promoted and enables us to develop together continuously. We have a lot of fun together. In addition, as an employer, we cover 70% of pension fund contributions, and our employees enjoy product discounts internally as well as with external partners.

Ready to scale our Creative Hub?
If you want not only to coordinate projects but also to create structures that make creative work efficient and scalable, we look forward to your application.
You do not need a traditional cover letter. More exciting for us is your approach and your impact.
Please briefly answer the following questions:

• How do you prioritise multiple requests when demand exceeds available capacities?
• How do you create transparency about projects, timelines, and resource utilisation?
• Describe a situation where you improved an inefficient process – what did you change and why?
• How do you decide whether work should be done internally or externally?
• What are the biggest risks in managing a high-volume creative workflow – and how do you handle them?

Your Contact Person

Do you have questions?
I am your contact from the People & Culture team. I am happy if you are interested in our company and gladly answer all your questions about working at BLACKROLL®. 

Ulrike Weber
 +49 (0)7141/6962-594
career@blackroll.com
(Availability: Mon/Wed 09–14 hrs · Tue/Thu 09–17 hrs)