Fielmann AG
Basel
Office Staff (m/f/d)
- 25 July 2026
- 100%
- Basel
Job summary
Join Fielmann, a leading optical company with a strong team spirit. Enjoy a supportive work environment and attractive benefits.
Tasks
- Handle diverse commercial tasks with responsibility.
- Ensure smooth ordering and delivery processes.
- Manage customer contact via phone effectively.
Skills
- Experience in commercial customer service is preferred.
- Strong organizational skills and structured work ethic.
- Empathetic and enjoys working collaboratively with others.
Is this helpful?
About the job
At Fielmann, we are more than colleagues – we are a team. Our cohesion makes us strong. Through new impulses, we continue to develop. With your commitment, we grow – sometimes faster, sometimes with care. Together, we find the right pace and set the standards of tomorrow.
We give our all – your benefits
- Attractive, performance-based remuneration, 13th salary
- Employee discounts for you and your family, employee shares as well as numerous other benefits (e.g. Swiss Federal Railways SBB half-fare card, AMAG, Sunrise, UBS etc.)
- Professional and personal development opportunities
- Wide range of training at our training centre in Olten as well as via e-learning
- Family-like team spirit and a digital working environment
- Secure workplace with extensive social benefits
Together we set the standards of tomorrow – your tasks
- Take responsibility for diverse commercial activities
- Ensure smooth ordering and delivery processes
- Handle telephone customer contact
You inspire us – your profile
- You have initial experience in commercial customer service
- As an organisational talent, you work in a structured and responsible manner
- You enjoy empathetic interaction with people
- As a team player, you value cooperative collaboration
- You are open to new technologies
Sounds like a job where you can show your strengths? Then we look forward to receiving your complete online application including professional qualification certificates and references as well as possible starting date.
The Fielmann Group is the third largest company worldwide in the optical industry. The listed family business based in Hamburg supplies its customers with glasses, contact lenses and hearing systems through an omnichannel business model. More than 45 specialist shops are located in Switzerland and with around 180 apprentices, we are one of the largest trainers in the industry.