Mission:

The Back Office Manager is committed to respond and efficiently manage through her/his team all the execution linked to international trade with utmost reactivity and efficiency. Her/his responsibility is to ensure contractual agreement between Buyer & Seller is met, on time delivery, together with smooth operation. She/he also reports when needed to management and issues alerts when a situation may impact the trade profitability on Trading or Shipping side.

Key Performance & Results Area:

• Supervises the Operations team, that is responsible for all inbound and outboundlogistics orders (containers & vessels).
• Supervises clean and efficient execution of shipping, Sales and Purchases contracts with the support of the Operations team members.
• Supervises the implementation and maintenance of statistical data.
• Ensures that proper filing of the contractual papers is done methodically and efficiently.
• Supervises the direct contacts with Sellers and Buyers Operational teams, other Group trading units and Group distribution units.
• Interact with customers and group co-workers to diagnose and resolve problems. Provide management with alerts when needed.

Experience, Technical & Soft Skills:

• Extensive overall operational management experience and knowledge.
• Soft ccommodities contracts literate (GAFTA, FOSFA, etc.).
• Charter-Parties literate (SYNACOMEX & SUGAR CP)
• International insurance knowledge.
• Trading and Shipping documents literate.
• Fully knowledgeable of payment processes and letter of credit.
• Well knowledgeable for conventional and containers shipments.
• MS Office Package literate.
• Enterprise Resource Planning literate.

Soft Skills:

• Ability to communicate with others in an effective and concise manner.
• Litigation solver.
• Possess strong analytical troubleshooting skills.
• Management skills and ability to prioritize issues and process multiple tasks as required.
• Report fast and in an efficient manner in case of issues and problems linked to the execution of the contracts. Propose solutions.

Experience:

At least 10 years of experience in management of Back-office, operations & logistics.

Education:

Candidate must be a holder of a University degree in logistics, international trade, or a comparable degree

Why you will love it here:

• Great people - we value people skills as much as technical skills and strive to keep things friendly and laid back. Still, that does not prevent us to be passionate leaders in our domains.
• Work-life balance - keeping a healthy work-life balance is important. This is why we have a hybrid work policy, and some people prefer working some days from home.
• Always keep learning - in an ever-changing industry, learning new skills is a must, and we're happy to help our team to acquire them.
• Modern & spacious office located in the heart of Geneva

Are you ready for your next career steps?

We are looking forward to receiving your complete application!